Impact Public Schools - Managed IT Services RFP - Network-Wide Technology Support 2026
Impact | Puget Sound ElementarySchool · Tukwila, WA- Due
- Nov 6, 2026
- 3 days left
- Posted
- Oct 16, 2026
- Contract term
- 1 year
The 30-second brief
Impact Public Schools (IPS) is requesting proposals for managed information technology services across five school buildings and the IPS Home Office, plus support for launching a sixth school. The scope includes Tier 1/2 help-desk support, ticketing management, account provisioning and automation, remote system administration, SIS and enrollment data-sync monitoring, technology vendor liaison, device repair and hardware support, Chromebook/laptop repair, device lifecycle management, software license management, and end-user documentation and recorded training. The technology environment includes Google Workspace for Education, Microsoft 365, Slack, Workday, Skyward Qmlativ, Clever, and SchoolMint, supporting approximately 2,000 student Chromebooks, 250 faculty laptops, and 80 projectors. Proposals are due by November 6, 2026, at 3:00 PM PT, with questions due by November 3, 2026. The initial contract term is December 1, 2026, through June 30, 2027, with a budget ceiling of $50,000, and includes an option to renew for the 2027-28 school year.
Service Capability Plan 25%, Performance History and Reputation 25%, Personnel and Management 20%, Customer Service and Management Methodology 20%, Price 10%
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Summary
Impact Public Schools (IPS) is requesting proposals for managed information technology services across five school buildings and the IPS Home Office, plus support for launching a sixth school.
The scope includes Tier 1/2 help-desk support, ticketing management, account provisioning and automation, remote system administration, SIS and enrollment data-sync monitoring, technology vendor liaison, device repair and hardware support, Chromebook/laptop repair, device lifecycle management, software license management, and end-user documentation and recorded training. The technology environment includes Google Workspace for Education, Microsoft 365, Slack, Workday, Skyward Qmlativ, Clever, and SchoolMint, supporting approximately 2,000 student Chromebooks, 250 faculty laptops, and 80 projectors. Proposals are due by November 6, 2026, at 3:00 PM PT, with questions due by November 3, 2026. The initial contract term is December 1, 2026, through June 30, 2027, with a budget ceiling of $50,000, and includes an option to renew for the 2027-28 school year.
EVALUATION CRITERIA
5- Service Capability Plan 25%
- Performance History and Reputation 25%
- Personnel and Management 20%
- Customer Service and Management Methodology 20%
- Price 10%
REQUIRED ATTACHMENTS
11- Executive Summary
- Company Overview
- Service Capability Plan
- Personnel & Management
- Customer Service & Management Methodology
- Data Privacy & Security Approach
- Performance History & References
- Cost Proposal - Attachment A
- Signed Contact Information - Attachment B
- Checklist - Attachment C
- Electronic copy submitted via Google Form
- Submit to
- http://www.impactps.org/procurement
- Duration
- 7 months
- Scope location
- Tukwila, WA
- Reported agency
- Impact Public Schools
Questions about this RFP
How do I respond to this RFP from Impact | Puget Sound Elementary?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 6, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: http://www.impactps.org/procurement.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Impact | Puget Sound Elementary in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Service Capability Plan 25%, Performance History and Reputation 25%, Personnel and Management 20%, Customer Service and Management Methodology 20%, Price 10%" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Impact | Puget Sound Elementary?
All active and historical solicitations from Impact | Puget Sound Elementary are tracked and searchable. As a school agency, Impact | Puget Sound Elementary regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 6, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Executive Summary, Company Overview, Service Capability Plan, Personnel & Management, Customer Service & Management Methodology, Data Privacy & Security Approach, Performance History & References, Cos. Review the full document from Impact | Puget Sound Elementary for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Tukwila, WA. Review the full solicitation for detailed scope requirements.