Illinois Department of Human Services Building Automation System Support, 2026 - 27-444DHS-MENTH-B-52440
Illinois Department of Human Services | State of IllinoisState · Springfield, IL- Due
- May 18, 2026
- Deadline passed
- Posted
- May 13, 2026
- Contract term
- 1 year
- Primary contact
- Tiffany Kennon
- (618) 474-3232
The 30-second brief
The Illinois Department of Human Services is seeking a qualified vendor to provide IT-side support of the Building Automation System (BAS) and generator focused solely on computer/server, software platform stability, cybersecurity, patching, and data protection at the Alton Mental Health Center in Alton, IL. The scope includes routine maintenance, quarterly OS/security patches, anti-malware scans, firewall configuration, automated daily/weekly backups, disaster recovery, access control management, MFA, and 24-hour standard response or 4-hour critical outage response. The contract term is one year beginning 07/01/2026 and ending 06/30/2027 under solicitation number 27-444DHS-MENTH-B-52440. Submissions are due by May 18, 2026. Deliverables include quarterly server health and update reports, quarterly backup verification documentation, annual cybersecurity posture reports, and semi-annual user audit lists.
Quarterly server health & update report, Quarterly backup verification documentation, Annual cybersecurity posture report, Semi-annual access/user audit list
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Summary
The Illinois Department of Human Services is seeking a qualified vendor to provide IT-side support of the Building Automation System (BAS) and generator focused solely on computer/server, software platform stability, cybersecurity, patching, and data protection at the Alton Mental Health Center in Alton, IL. The scope includes routine maintenance, quarterly OS/security patches, anti-malware scans, firewall configuration, automated daily/weekly backups, disaster recovery, access control management, MFA, and 24-hour standard response or 4-hour critical outage response.
The contract term is one year beginning 07/01/2026 and ending 06/30/2027 under solicitation number 27-444DHS-MENTH-B-52440. Submissions are due by May 18, 2026. Deliverables include quarterly server health and update reports, quarterly backup verification documentation, annual cybersecurity posture reports, and semi-annual user audit lists.
REQUIRED DELIVERABLES
4- Quarterly server health & update report
- Quarterly backup verification documentation
- Annual cybersecurity posture report
- Semi-annual access/user audit list
- Submit to
- Alton Mental Health Center 4500 College Ave Business Office Alton, IL 62002 US Email: [email protected]
- Scope location
- Alton, IL
- Reported agency
- State of Illinois
Questions about this BID
How do I respond to this Bid from Illinois Department of Human Services | State of Illinois?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 18, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: Alton Mental Health Center 4500 College Ave Business Office Alton, IL 62002 US Email: [email protected]. For questions, contact Tiffany Kennon.
Can small businesses or minority-owned firms bid on this Bid?
Most government agencies, including Illinois Department of Human Services | State of Illinois in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Bid submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Tiffany Kennon at (618) 474-3232. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Quarterly server health & update report, Quarterly backup verification documentation, Annual cybersecurity posture report, Semi-annual access/user audit list. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from Illinois Department of Human Services | State of Illinois?
All active and historical solicitations from Illinois Department of Human Services | State of Illinois are tracked and searchable. As a state agency, Illinois Department of Human Services | State of Illinois regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this Bid?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Illinois Department of Human Services | State of Illinois for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Alton, IL. Review the full solicitation for detailed scope requirements.