Hartford Housing Authority - 1998-25 Cloud Hosted VOIP Phone System - 1346 (2025)
city of Hartford Housing AuthorityLocal Housing Authority · Hartford, CT- Due
- Nov 6, 2025
- Deadline passed
- Posted
- Sep 25, 2025
- Primary contact
- Kim Cotharin
- (860) 723-8435
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Summary
The Housing Authority of the City of Hartford (HACH) is seeking proposals for a VOIP system and cloud-hosted provider infrastructure under solicitation 1346.
The successful vendor will provide configuration and migration of HACH's current VOIP with a managed solution, porting of existing numbers, unlimited local and long-distance call plans, E-911 registration and ongoing services, and full hosting, maintenance, support, and service. The agreement requires an SLA of 99.99% with service credits, while HACH retains the ability to conduct moves, adds, changes, and administrative programming. Proposals are due by November 06, 2025, with vendor Q&A ending on October 16, 2025.
- Submit to
- [email protected]
- Scope location
- Hartford, CT
- Reported agency
- Hartford Housing Authority
Questions about this BID
How do I respond to this Bid from city of Hartford Housing Authority?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 6, 2025. Submissions should be delivered to: [email protected]. For questions, contact Kim Cotharin.
Can small businesses or minority-owned firms bid on this Bid?
Most government agencies, including city of Hartford Housing Authority in CT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Bid submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kim Cotharin at (860) 723-8435. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from city of Hartford Housing Authority?
All active and historical solicitations from city of Hartford Housing Authority are tracked and searchable. As a local housing authority agency, city of Hartford Housing Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this Bid?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from city of Hartford Housing Authority for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Hartford, CT. Review the full solicitation for detailed scope requirements.