Gwinnett County Maintenance of Computers, Printers, Scanners, Servers, and Peripheral Devices - RP038-26 (2026)
Gwinnett CountyCounty · Lawrenceville, GA- Due
- Oct 27, 2026
- Deadline passed
- Posted
- Oct 14, 2026
- Contract term
- 1 year
- Primary contact
- Bethany White
- (770) 822-5149
The 30-second brief
Gwinnett County is soliciting competitive sealed proposals for the maintenance of computers, printers, scanners, servers, and peripheral devices on an annual contract for the Department of Information Technology. The scope covers comprehensive on-site service coverage, preventative maintenance, critical parts availability, and remedial maintenance for approximately 6,500+ users and 10,000+ devices across various county locations, including desktops, notebooks, plotters, and servers from manufacturers such as Apple, Dell, HP, IBM, Cisco, and Hewlett-Packard. Proposals are due by 2:50 PM on Tuesday, October 27, 2026, with a pre-proposal question deadline of October 21, 2026 at 3:00 PM. Vendors must meet strict insurance requirements including A.M. Best rating of A-7 or higher and submit required forms including Cost Proposal, Service Provider Info, References, Contractor Affidavit, and Code of Ethics Affidavit.
Maintenance of desktop computers, Laptop computers, Ruggedized and tablet computers, Printers, Plotters, Scanners, Storage arrays, Servers, And peripheral devices
Service Provider Experience and Qualification (30), Technical Approach (30), References (20), Cost Proposal (20), Optional Interview (10)
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Summary
Gwinnett County is soliciting competitive sealed proposals for the maintenance of computers, printers, scanners, servers, and peripheral devices on an annual contract for the Department of Information Technology.
The scope covers comprehensive on-site service coverage, preventative maintenance, critical parts availability, and remedial maintenance for approximately 6,500+ users and 10,000+ devices across various county locations, including desktops, notebooks, plotters, and servers from manufacturers such as Apple, Dell, HP, IBM, Cisco, and Hewlett-Packard. Proposals are due by 2:50 PM on Tuesday, October 27, 2026, with a pre-proposal question deadline of October 21, 2026 at 3:00 PM. Vendors must meet strict insurance requirements including A.M. Best rating of A-7 or higher and submit required forms including Cost Proposal, Service Provider Info, References, Contractor Affidavit, and Code of Ethics Affidavit.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
9- Maintenance of desktop computers
- Laptop computers
- Ruggedized and tablet computers
- Printers
- Plotters
- Scanners
- Storage arrays
- Servers
- Peripheral devices
REQUIRED ATTACHMENTS
5- Cost Proposal
- Service Provider Info
- References
- Contractor Affidavit and Agreement
- Code of Ethics Affidavit
- Submit to
- Gwinnett County Financial Services - Purchasing Division – 2nd Floor, 75 Langley Drive, Lawrenceville, Georgia 30046
- Duration
- 12 months
- Scope location
- Lawrenceville, GA
Questions about this RFP
How do I respond to this RFP from Gwinnett County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 27, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Gwinnett County Financial Services - Purchasing Division – 2nd Floor, 75 Langley Drive, Lawrenceville, Georgia 30046. For questions, contact Bethany White.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Gwinnett County in GA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Bethany White at (770) 822-5149. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Maintenance of desktop computers, Laptop computers, Ruggedized and tablet computers, Printers, Plotters, Scanners, Storage arrays, Servers, And peripheral devices. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Service Provider Experience and Qualification (30), Technical Approach (30), References (20), Cost Proposal (20), Optional Interview (10)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Gwinnett County?
All active and historical solicitations from Gwinnett County are tracked and searchable. As a county agency, Gwinnett County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cost Proposal, Service Provider Info, References, Contractor Affidavit and Agreement, Code of Ethics Affidavit. Review the full document from Gwinnett County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Lawrenceville, GA. Review the full solicitation for detailed scope requirements.