East Bay Municipal Utility District Customer Opinion Research 2026 RFP 116-202601
- Due
- Jun 24, 2026
- Deadline passed
- Posted
- Jun 8, 2026
- Contract term
- 1 year
- Primary contact
- Kelly Zito
- (510) 287-0111
The 30-second brief
East Bay Municipal Utility District (EBMUD) is seeking a consultant to design and administer a multilingual residential consumer opinion survey in Fall 2026. The project includes data collection from 1,200 interviews, analysis of trends, and integration of findings into a user-friendly dashboard.
Survey instrument drafts, Survey research top lines, Draft PowerPoint presentation, Draft written report, 5 bound copies of final report, Digital versions of reports, Survey results presentation, Updated survey dashboard
Technical Criteria, Cost, Implementation Plan and Schedule, Relevant Experience, Methodology, Understanding of the Project, Contract Equity Program, Oral Presentation and Interview, References
Hear what East Bay Municipal Utility District plans next before it's posted.
Get alerts freeFree account · 30-second setup · No credit card
Summary
East Bay Municipal Utility District (EBMUD) is seeking a consultant to design and administer a multilingual residential consumer opinion survey in Fall 2026. The project includes data collection from 1,200 interviews, analysis of trends, and integration of findings into a user-friendly dashboard.
EVALUATION CRITERIA
9- Technical Criteria
- Cost
- Implementation Plan and Schedule
- Relevant Experience
- Methodology
- Understanding of the Project
- Contract Equity Program
- Oral Presentation and Interview
- References
REQUIRED DELIVERABLES
8- Survey instrument drafts
- Survey research top lines
- Draft PowerPoint presentation
- Draft written report
- 5 bound copies of final report
- Digital versions of reports
- Survey results presentation
- Updated survey dashboard
REQUIRED ATTACHMENTS
3- EXHIBIT A – RFP RESPONSE PACKET
- EXHIBIT B – INSURANCE REQUIREMENTS
- EXHIBIT C – PROFESSIONAL SERVICES AGREEMENT
REQUIRED STAFFING
Senior Consultant
- Submit to
- [email protected]
- Scope location
- Oakland, CA
Questions about this RFP
How do I respond to this RFP from East Bay Municipal Utility District?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 24, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Kelly Zito.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including East Bay Municipal Utility District in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kelly Zito at (510) 287-0111. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Senior Consultant. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Survey instrument drafts, Survey research top lines, Draft PowerPoint presentation, Draft written report, 5 bound copies of final report, Digital versions of reports, Survey results presentation, Updated survey dashboard. Proposals should clearly address how each deliverable will be met.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Criteria, Cost, Implementation Plan and Schedule, Relevant Experience, Methodology, Understanding of the Project, Contract Equity Program, Oral Presentation and Interview, References" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from East Bay Municipal Utility District?
All active and historical solicitations from East Bay Municipal Utility District are tracked and searchable. As a utility district agency, East Bay Municipal Utility District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: EXHIBIT A – RFP RESPONSE PACKET, EXHIBIT B – INSURANCE REQUIREMENTS, EXHIBIT C – PROFESSIONAL SERVICES AGREEMENT. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from East Bay Municipal Utility District for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Oakland, CA. Review the full solicitation for detailed scope requirements.