Eagle Ridge Academy Managed IT Services RFP 2026
Eagle Ridge Academy Lower SchoolSchool · Minnetonka, MN- Due
- May 1, 2026
- Deadline passed
- Contract term
- 1 year
- Primary contact
- Kconner
The 30-second brief
Eagle Ridge Academy (ERA), a public charter school, is seeking proposals from Managed Service Providers (MSPs) for comprehensive IT services across campuses in Minnetonka and Brooklyn Center, MN, starting in the 2026-2027 school year. The scope includes onsite IT support staffing (two technicians in Minnetonka, one in Brooklyn Center), managed server and infrastructure services, network management, endpoint management for staff and testing devices, and cybersecurity monitoring (EDR, MFA, vulnerability scanning). The selected provider will support approximately 1550 students and 200 adult users, maintaining a low-technology instructional model focused on staff productivity and secure administrative systems. Proposals must comply with FERPA and are due by May 1, 2026, with a question deadline of April 20, 2026. The contract term is one year with three optional renewal terms.
Onsite IT staffing, Managed server and infrastructure services, Managed network services, Endpoint management, Cybersecurity monitoring, Strategic IT planning and reporting
Experience with educational institutions 20%, Cost and overall value 30%, Technical expertise and certifications 15%, Security capabilities 15%, References and past performance 20%
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Summary
Eagle Ridge Academy (ERA), a public charter school, is seeking proposals from Managed Service Providers (MSPs) for comprehensive IT services across campuses in Minnetonka and Brooklyn Center, MN, starting in the 2026-2027 school year.
The scope includes onsite IT support staffing (two technicians in Minnetonka, one in Brooklyn Center), managed server and infrastructure services, network management, endpoint management for staff and testing devices, and cybersecurity monitoring (EDR, MFA, vulnerability scanning). The selected provider will support approximately 1550 students and 200 adult users, maintaining a low-technology instructional model focused on staff productivity and secure administrative systems. Proposals must comply with FERPA and are due by May 1, 2026, with a question deadline of April 20, 2026. The contract term is one year with three optional renewal terms.
EVALUATION CRITERIA
5- Experience with educational institutions 20%
- Cost and overall value 30%
- Technical expertise and certifications 15%
- Security capabilities 15%
- References and past performance 20%
REQUIRED DELIVERABLES
6- Onsite IT staffing
- Managed server and infrastructure services
- Managed network services
- Endpoint management
- Cybersecurity monitoring
- Strategic IT planning and reporting
REQUIRED ATTACHMENTS
9- Company overview
- Staffing plan
- Managed services methodology
- Pricing model
- Hourly rates
- Security and compliance documentation
- Sample reports and SLAs
- References
- Proof of insurance
REQUIRED STAFFING
IT Support Technicians
- Submit to
- 11111 Bren Road W., Minnetonka, MN 55343
- Scope location
- Minnetonka, MN; Brooklyn Center, MN
- Reported agency
- Eagle Ridge Academy
Questions about this RFP
How do I respond to this RFP from Eagle Ridge Academy Lower School?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 1, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 11111 Bren Road W., Minnetonka, MN 55343. For questions, contact Kconner.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Eagle Ridge Academy Lower School in MN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kconner. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: IT Support Technicians. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Onsite IT staffing, Managed server and infrastructure services, Managed network services, Endpoint management, Cybersecurity monitoring, Strategic IT planning and reporting. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience with educational institutions 20%, Cost and overall value 30%, Technical expertise and certifications 15%, Security capabilities 15%, References and past performance 20%" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Eagle Ridge Academy Lower School?
All active and historical solicitations from Eagle Ridge Academy Lower School are tracked and searchable. As a school agency, Eagle Ridge Academy Lower School regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Company overview, Staffing plan, Managed services methodology, Pricing model, Hourly rates, Security and compliance documentation, Sample reports and SLAs, References, Proof of insurance. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Eagle Ridge Academy Lower School for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Minnetonka, MN; Brooklyn Center, MN. Review the full solicitation for detailed scope requirements.