Department of Justice Canada - Software as a Service (SaaS) Case Management System - 1000036932 (2026)
Financial Consumer Agency of CanadaFederal · Ottawa, ON- Due
- Sep 9, 2026
- Deadline passed
- Posted
- Jul 27, 2026
- Duration
- 63 months
- Primary contact
- Sharon Ruiter
- (343) 487-4465
The 30-second brief
The Department of Justice Canada (JUS) seeks a Software as a Service (SaaS) cloud-based case management system and associated services via Task Authorizations for the Office of the Federal Ombudsperson for Victims of Crime (OFOVC) under solicitation 1000036932. The bilingual web-based platform requires secure cloud storage located in Canada, robust reporting and data analysis tools, user-friendly data entry with overwrite prevention, efficient search capabilities, and transitory information deletion. The estimated contract period is 63 months with a proposed start date of 2027-01-01. Submissions were due by 2026-09-09. Evaluation is based on the Highest Combined Rating of Technical Merit and Price.
Highest Combined Rating of Technical Merit and Price
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Summary
The Department of Justice Canada (JUS) seeks a Software as a Service (SaaS) cloud-based case management system and associated services via Task Authorizations for the Office of the Federal Ombudsperson for Victims of Crime (OFOVC) under solicitation 1000036932.
The bilingual web-based platform requires secure cloud storage located in Canada, robust reporting and data analysis tools, user-friendly data entry with overwrite prevention, efficient search capabilities, and transitory information deletion. The estimated contract period is 63 months with a proposed start date of 2027-01-01. Submissions were due by 2026-09-09. Evaluation is based on the Highest Combined Rating of Technical Merit and Price.
EVALUATION CRITERIA
Highest Combined Rating of Technical Merit and Price
- Submit to
- https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/cb-766-58483371
- Scope location
- Ottawa, Ontario
- Reported agency
- Department of Justice Canada
Questions about this RFP
How do I respond to this RFP from Financial Consumer Agency of Canada?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 9, 2026. Submissions should be delivered to: https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/cb-766-58483371. For questions, contact Sharon Ruiter.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Financial Consumer Agency of Canada in ON, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Sharon Ruiter at (343) 487-4465. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Highest Combined Rating of Technical Merit and Price" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Financial Consumer Agency of Canada?
All active and historical solicitations from Financial Consumer Agency of Canada are tracked and searchable. As a federal agency, Financial Consumer Agency of Canada regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 63 months. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Financial Consumer Agency of Canada for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Ottawa, Ontario. Review the full solicitation for detailed scope requirements.
