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County of Los Angeles - Inmate Communication System and Services (ICSS) - RFP No. 716-SH (2026)

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Summary

The County of Los Angeles Sheriff's Department is issuing Request for Proposals No. 716-SH for an Inmate Communication System and Services (ICSS) program.

The scope encompasses inmate telephone services, inmate tablet devices, video visitation, voicemail, digital mail solutions, and associated hardware such as kiosks and charging cabinets across facilities including Men's Central Jail, Twin Towers Correctional Facility, NCCF, Pitchess Detention Center, and CRDF. The average booking volume is approximately 59,024 persons per year, with average monthly call volumes of 1,047,044 completed calls totaling 16,565,393 minutes. Proposers will be evaluated based on the number of proposed free services and rates for paid services, with contract commencement anticipated for April 2026.

Reported agency
County of Los Angeles

Questions about this RFP

How do I respond to this RFP from LA County Sheriff's Department ?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including LA County Sheriff's Department in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

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Where can I find more RFPs from LA County Sheriff's Department ?

All active and historical solicitations from LA County Sheriff's Department are tracked and searchable. As a county agency, LA County Sheriff's Department regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from LA County Sheriff's Department for the complete list.

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