College of DuPage RFP 2026-R0014 Social Media Monitoring
College Of DupageHigher Ed · Glen Ellyn, IL- Due
- Mar 5, 2026
- Deadline passed
- Posted
- Feb 10, 2026
- Contract term
- 3 years
The 30-second brief
The College of DuPage is seeking proposals for a platform and analytics solution for social media monitoring. The service should include social listening, publishing, engagement, analytics, reporting, and influencer/advocacy capabilities.
Onboarding, Query architecture, Channel connection plan, Publishing calendar templates, Workflow configuration, Monthly executive dashboard and KPI pack, Quarterly competitive benchmark report, Annual performance summary, Data export on request.
Degree to which proposal meets needs, Functional Capabilities, References, Implementation and Training, Ongoing Upgrades, Vendor's submitted pricing, Proposer's demonstrated Commitment to Diversity/State of Illinois Business Enterprise Program (BEP).
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Summary
The College of DuPage is seeking proposals for a platform and analytics solution for social media monitoring. The service should include social listening, publishing, engagement, analytics, reporting, and influencer/advocacy capabilities.
EVALUATION CRITERIA
Degree to which proposal meets needs, Functional Capabilities, References, Implementation and Training, Ongoing Upgrades, Vendor's submitted pricing, Proposer's demonstrated Commitment to Diversity/State of Illinois Business Enterprise Program (BEP).
REQUIRED DELIVERABLES
9- Onboarding
- Query architecture
- Channel connection plan
- Publishing calendar templates
- Workflow configuration
- Monthly executive dashboard and KPI pack
- Quarterly competitive benchmark report
- Annual performance summary
- Data export on request
REQUIRED ATTACHMENTS
12- Transmittal Letter
- Certifications Page
- Signature Page
- Conflict of Interest Disclosure and Non-Collusion Form
- Any issued addenda
- Vendor Qualifications
- Functional Capabilities
- References
- Implementation and Training
- Ongoing Upgrades
- Cost Proposal
- Business Enterprise Program Utilization Plan
- Submit to
- Institutional Resource Center (IRC) Building, Room 1001, 425 Fawell Blvd., Glen Ellyn, IL 60137
- Duration
- 36 months
- Scope location
- Glen Ellyn, Illinois
- Reported agency
- College of DuPage
Questions about this RFP
How do I respond to this RFP from College Of Dupage?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 5, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Institutional Resource Center (IRC) Building, Room 1001, 425 Fawell Blvd., Glen Ellyn, IL 60137.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including College Of Dupage in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What are the key deliverables?
The solicitation specifies the following deliverables: Onboarding, Query architecture, Channel connection plan, Publishing calendar templates, Workflow configuration, Monthly executive dashboard and KPI pack, Quarterly competitive benchmark report, Annual performance summary, Data export on request.. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Degree to which proposal meets needs, Functional Capabilities, References, Implementation and Training, Ongoing Upgrades, Vendor's submitted pricing, Proposer's demonstrated Commitment to Diversity/St..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from College Of Dupage?
All active and historical solicitations from College Of Dupage are tracked and searchable. As a higher ed agency, College Of Dupage regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Transmittal Letter, Certifications Page, Signature Page, Conflict of Interest Disclosure and Non-Collusion Form, any issued addenda, Vendor Qualifications, Functional Capabilities, References, Impleme. Review the full document from College Of Dupage for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Glen Ellyn, Illinois. Review the full solicitation for detailed scope requirements.