College of DuPage - Marketing Automation Platform - RFP No. 2026-R0021 (2026)
College Of DupageHigher Ed · Glen Ellyn, IL- Due
- Jun 11, 2026
- Deadline passed
- Posted
- May 19, 2026
- Contract term
- 3 years
The 30-second brief
The College of DuPage is seeking proposals for a comprehensive Marketing Automation Platform to support student recruitment, engagement, and communications across multiple channels under RFP No. 2026-R0021. The scope involves consolidating email and SMS capabilities currently split across platforms, integrating with Ellucian student information systems via SFTP, and providing CRM-lite access for academic program chairs. Key operational metrics include 1,812,124 annual emails sent, 851,963 annual SMS/text messages, 75 seat licenses, and 715,164 contacts across business units. Proposals are due by June 11, 2026, at 1:00 p.m. Central Time, with a non-mandatory pre-proposal conference scheduled for June 1, 2026. Submissions must include one sealed original copy and one flash drive delivered to the Procurement Services Office in Glen Ellyn, Illinois.
Product specifications and metrics 35%, Detailed plan for implementation, training and ongoing support 25%, Cost Proposal 25%, Vendor’s experience in higher education and quality of references 10%, Proposer’s demonstrated Commitment to Diversity/State of Illinois Business Enterprise Program (BEP) 5%
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Summary
The College of DuPage is seeking proposals for a comprehensive Marketing Automation Platform to support student recruitment, engagement, and communications across multiple channels under RFP No. 2026-R0021.
The scope involves consolidating email and SMS capabilities currently split across platforms, integrating with Ellucian student information systems via SFTP, and providing CRM-lite access for academic program chairs. Key operational metrics include 1,812,124 annual emails sent, 851,963 annual SMS/text messages, 75 seat licenses, and 715,164 contacts across business units. Proposals are due by June 11, 2026, at 1:00 p.m. Central Time, with a non-mandatory pre-proposal conference scheduled for June 1, 2026. Submissions must include one sealed original copy and one flash drive delivered to the Procurement Services Office in Glen Ellyn, Illinois.
EVALUATION CRITERIA
Product specifications and metrics 35%, Detailed plan for implementation, training and ongoing support 25%, Cost Proposal 25%, Vendor’s experience in higher education and quality of references 10%, Proposer’s demonstrated Commitment to Diversity/State of Illinois Business Enterprise Program (BEP) 5%
- Submit to
- College of DuPage Procurement Services, Institutional Resource Center (IRC) Building, Room 1001, 425 Fawell Blvd., Glen Ellyn, IL 60137
- Duration
- 60 months
- Scope location
- Glen Ellyn, IL
- Reported agency
- College of DuPage
Questions about this RFP
How do I respond to this RFP from College Of Dupage?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 11, 2026. Submissions should be delivered to: College of DuPage Procurement Services, Institutional Resource Center (IRC) Building, Room 1001, 425 Fawell Blvd., Glen Ellyn, IL 60137.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including College Of Dupage in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Product specifications and metrics 35%, Detailed plan for implementation, training and ongoing support 25%, Cost Proposal 25%, Vendor’s experience in higher education and quality of references 10%, Pr..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from College Of Dupage?
All active and historical solicitations from College Of Dupage are tracked and searchable. As a higher ed agency, College Of Dupage regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from College Of Dupage for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Glen Ellyn, IL. Review the full solicitation for detailed scope requirements.