City of Wilmington - Professional Behavioral Health & Wellness Services - RFP No. S8-0826 (2026)
City of WilmingtonCity · Wilmington, NC- Due
- Aug 27, 2026
- Deadline passed
- Posted
- Aug 6, 2026
- Contract term
- 3 years
- Primary contact
- Ellen McGowan
- (910) 343-1069
The 30-second brief
The City of Wilmington seeks Statements of Qualifications from qualified firms licensed in North Carolina to provide professional behavioral health and wellness services for approximately 595 sworn and civilian personnel across the Fire and Police Departments. The comprehensive program emphasizes prevention, resilience, confidential treatment, early intervention, crisis response, and family support resources, addressing PTSD, anxiety, depression, and occupational stress. Required services include annual behavioral wellness visits, individual counseling, family counseling, 24-hour critical incident response, and educational programming. The initial contract term is three years with two additional one-year renewal options. Submissions are due by August 27, 2026 at 3:00 PM.
Annual wellness appointments, Individual therapy, Family counseling, Telehealth services, Emergency appointments, Crisis response, Educational seminars, Quarterly utilization reports, Annual program evaluation
Public Safety Experience: 35, Qualifications of Staff: 25, Service Delivery Model: 20, Organizational Capacity: 10, References: 10
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Summary
The City of Wilmington seeks Statements of Qualifications from qualified firms licensed in North Carolina to provide professional behavioral health and wellness services for approximately 595 sworn and civilian personnel across the Fire and Police Departments.
The comprehensive program emphasizes prevention, resilience, confidential treatment, early intervention, crisis response, and family support resources, addressing PTSD, anxiety, depression, and occupational stress. Required services include annual behavioral wellness visits, individual counseling, family counseling, 24-hour critical incident response, and educational programming. The initial contract term is three years with two additional one-year renewal options. Submissions are due by August 27, 2026 at 3:00 PM.
EVALUATION CRITERIA
5- Public Safety Experience: 35
- Qualifications of Staff: 25
- Service Delivery Model: 20
- Organizational Capacity: 10
- References: 10
REQUIRED DELIVERABLES
9- Annual wellness appointments
- Individual therapy
- Family counseling
- Telehealth services
- Emergency appointments
- Crisis response
- Educational seminars
- Quarterly utilization reports
- Annual program evaluation
REQUIRED ATTACHMENTS
3- Responder's Certification Form
- Cover letter
- Statement of Qualification
- Submit to
- City of Wilmington, Attention: Ellen McGowan, 929 N. Front Street, 10th Floor, Post Office Box 1810, Wilmington, NC 28402-1810
- Duration
- 36 months
- Scope location
- Wilmington, NC
Questions about this RFP
How do I respond to this RFP from City of Wilmington?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 27, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City of Wilmington, Attention: Ellen McGowan, 929 N. Front Street, 10th Floor, Post Office Box 1810, Wilmington, NC 28402-1810. For questions, contact Ellen McGowan.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Wilmington in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Ellen McGowan at (910) 343-1069. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Annual wellness appointments, Individual therapy, Family counseling, Telehealth services, Emergency appointments, Crisis response, Educational seminars, Quarterly utilization reports, Annual program evaluation. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Public Safety Experience: 35, Qualifications of Staff: 25, Service Delivery Model: 20, Organizational Capacity: 10, References: 10" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Wilmington?
All active and historical solicitations from City of Wilmington are tracked and searchable. As a city agency, City of Wilmington regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Responder's Certification Form, cover letter, Statement of Qualification. Review the full document from City of Wilmington for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Wilmington, NC. Review the full solicitation for detailed scope requirements.