City of Westfield Flexible Spending Account Administration RFP #26-016
City of WestfieldCity · Westfield, MA- Due
- Feb 3, 2026
- Deadline passed
- Posted
- Jan 12, 2026
- Contract term
- 3 years
- Primary contact
- Tammy Tefft
- (413) 572-6254
The 30-second brief
Seeking proposals for the administration of a Flexible Spending Account (FSA) plan for City of Westfield employees. The contract term is from July 1, 2026, to June 30, 2029. Proposals will be evaluated based on technical factors and price.
Provide plan documents, literature, process claims, administer reimbursements, provide reports to the City, offer an app feature for subscribers, and provide a point of contact for negotiations and administration.
Technical evaluation based on comparative criteria including number of clients' enrolled employees, number of municipal clients served, years of experience, processing of dependent care claims, claims turnaround time, reimbursement time, data transmission method, and customer service availability. Price will also be a factor.
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Summary
Seeking proposals for the administration of a Flexible Spending Account (FSA) plan for City of Westfield employees. The contract term is from July 1, 2026, to June 30, 2029. Proposals will be evaluated based on technical factors and price.
EVALUATION CRITERIA
Technical evaluation based on comparative criteria including number of clients' enrolled employees, number of municipal clients served, years of experience, processing of dependent care claims, claims turnaround time, reimbursement time, data transmission method, and customer service availability. Price will also be a factor.
REQUIRED DELIVERABLES
7- Provide plan documents
- Literature
- Process claims
- Administer reimbursements
- Provide reports to the City
- Offer an app feature for subscribers
- Provide a point of contact for negotiations and administration
REQUIRED ATTACHMENTS
4- Bidders Qualifications and References Form
- Certificate of Non-Collusion
- Tax Certificate
- Signed Price Proposal
- Submit to
- Purchasing Department, 59 Court Street, Westfield, MA 01085
- Scope location
- City of Westfield
Questions about this RFP
How do I respond to this RFP from City of Westfield?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 3, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Purchasing Department, 59 Court Street, Westfield, MA 01085. For questions, contact Tammy Tefft.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Westfield in MA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Tammy Tefft at (413) 572-6254. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Provide plan documents, literature, process claims, administer reimbursements, provide reports to the City, offer an app feature for subscribers, and provide a point of contact for negotiations and administration.. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical evaluation based on comparative criteria including number of clients' enrolled employees, number of municipal clients served, years of experience, processing of dependent care claims, claims..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Westfield?
All active and historical solicitations from City of Westfield are tracked and searchable. As a city agency, City of Westfield regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Bidders Qualifications and References Form, Certificate of Non-Collusion, Tax Certificate, Signed Price Proposal.. Review the full document from City of Westfield for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: City of Westfield. Review the full solicitation for detailed scope requirements.