City of West Haven - Managed Service Provider RFP - 2026
City of West HavenCity · West Haven, CT- Due
- Nov 17, 2026
- 6 days left
- Primary contact
- Kathy Chambers
- (203) 937-3620
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Summary
The City of West Haven seeks a Managed Service Provider to deliver comprehensive information technology support services.
The scope includes onsite and remote help desk support, network administration, cybersecurity monitoring, Microsoft 365 government cloud administration, virtual infrastructure support, and 24/7 network monitoring and incident response for city departments. This solicitation features local funding. Proposals are due by November 17, 2026, at 12:00 PM at City Hall in West Haven, Connecticut.
- Submit to
- 355 Main St. 3rd Floor, City Hall, West Haven, CT, 06516-4310
- Scope location
- New Haven, CT
Questions about this RFP
How do I respond to this RFP from City of West Haven?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 17, 2026. Submissions should be delivered to: 355 Main St. 3rd Floor, City Hall, West Haven, CT, 06516-4310. For questions, contact Kathy Chambers.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of West Haven in CT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kathy Chambers at (203) 937-3620. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from City of West Haven?
All active and historical solicitations from City of West Haven are tracked and searchable. As a city agency, City of West Haven regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 17, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of West Haven for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: New Haven, CT. Review the full solicitation for detailed scope requirements.