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City of Springfield Background Search Services RFP #041-2026 - Missouri

City of Springfield logoCity of Springfield
Due
Mar 13, 2026
Deadline passed
Posted
Feb 12, 2026
Contract term
1 year
Primary contact
Denise Neuleib
(417) 864-1624

The 30-second brief

What they're buying

The City of Springfield, Missouri, seeks proposals from qualified firms to provide criminal conviction history information, statewide and county record checks, social security traces, credit history reports, and motor vehicle records to evaluate employment applicants. The primary purpose of the contract is to obtain reliable, accurate, and timely background search information, integrating with the City's NEOGOV Applicant Tracking System. Estimated annual quantities include approximately 972 applicant background checks and 128 credit history checks. Proposals are due by March 13, 2026, at 3:00 P.M. (CT), with questions due by February 26, 2026, at 12:00 P.M. (CT). Required qualifications include compliance with the Fair Credit Reporting Act, E-Verify requirements, and specific insurance coverage including $1M professional liability and network security/cyber liability.

What you must deliver

Missouri Statewide Record Check, Counties Inside Missouri Criminal Record Check, Social Security Trace Report, Motor Vehicle Record (Per State), Credit Check, States other than Missouri Statewide Record Check, Counties Outside Missouri Criminal Record Check, National Criminal History Database Search

How it's scored

Evidence of Experience & References with Similar Projects (30 points), Expertise of Firm/Provider Personnel (30 points), Project Approach (20 points), Applicable Resources (10 points), Cost (10 points)

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Summary

The City of Springfield, Missouri, seeks proposals from qualified firms to provide criminal conviction history information, statewide and county record checks, social security traces, credit history reports, and motor vehicle records to evaluate employment applicants.

The primary purpose of the contract is to obtain reliable, accurate, and timely background search information, integrating with the City's NEOGOV Applicant Tracking System. Estimated annual quantities include approximately 972 applicant background checks and 128 credit history checks. Proposals are due by March 13, 2026, at 3:00 P.M. (CT), with questions due by February 26, 2026, at 12:00 P.M. (CT). Required qualifications include compliance with the Fair Credit Reporting Act, E-Verify requirements, and specific insurance coverage including $1M professional liability and network security/cyber liability.

EVALUATION CRITERIA

Evidence of Experience & References with Similar Projects30 pts
Expertise of Firm/Provider Personnel30 pts
Project Approach20 pts
Applicable Resources10 pts
Cost10 pts

REQUIRED DELIVERABLES

8
  • Missouri Statewide Record Check
  • Counties Inside Missouri Criminal Record Check
  • Social Security Trace Report
  • Motor Vehicle Record (Per State)
  • Credit Check
  • States other than Missouri Statewide Record Check
  • Counties Outside Missouri Criminal Record Check
  • National Criminal History Database Search

REQUIRED ATTACHMENTS

13
  • Title-Signature Page
  • Form No. 1: Provider Profile
  • Form No. 2: Key Outside Consultants
  • Form No. 3: List of References and Experience
  • Form No. 4: Personnel Qualifications
  • Form No. 5: Project Approach Narrative
  • Form No. 6A: Fee Schedule
  • Form No. 6B: Total Cost
  • Form No. 7: Affidavit of Compliance
  • Form No. 8: Certification Regarding Potential Conflicts of Interest
  • Part VI: Standard IT Requirements
  • Executed Addenda
  • Additional Agreements/Contracts
Submit to
https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029
Duration
60 months
Scope location
Springfield, MO

Questions about this RFP

How do I respond to this RFP from City of Springfield?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 13, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029. For questions, contact Denise Neuleib.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Springfield in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Denise Neuleib at (417) 864-1624. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Missouri Statewide Record Check, Counties Inside Missouri Criminal Record Check, Social Security Trace Report, Motor Vehicle Record (Per State), Credit Check, States other than Missouri Statewide Record Check, Counties Outside Missouri Criminal Record Check, National Criminal History Database Search. Proposals should clearly address how each deliverable will be met.

Show 5 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Evidence of Experience & References with Similar Projects (30 points), Expertise of Firm/Provider Personnel (30 points), Project Approach (20 points), Applicable Resources (10 points), Cost (10 points..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Springfield?

All active and historical solicitations from City of Springfield are tracked and searchable. As a city agency, City of Springfield regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Title-Signature Page, Form No. 1: Provider Profile, Form No. 2: Key Outside Consultants, Form No. 3: List of References and Experience, Form No. 4: Personnel Qualifications, Form No. 5: Project Approa. Review the full document from City of Springfield for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Springfield, MO. Review the full solicitation for detailed scope requirements.

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