City of Renton - Salesforce HRAP Enhancement Project - Request for Proposal 2026
City of RentonCity · Renton, WA- Due
- Oct 2, 2026
- Deadline passed
- Posted
- Sep 4, 2026
- Primary contact
- Lauren McGuire
The 30-second brief
The City of Renton Parks and Recreation Department seeks a qualified Salesforce partner to redesign and enhance its existing Home Repair Assistance Program (HRAP) application. The project encompasses configuration, development, workflow automation, data migration, reporting, accessibility improvements, training, and support to streamline client data, enforce compliance rules, and manage spending limits. Vendors must demonstrate Salesforce implementation experience and knowledge of housing services workflows. Proposals are due by October 2, 2026, and must be submitted via email to Lauren McGuire.
Technical expertise and understanding of the existing HRAP Salesforce environment, Relevant vendor experience, qualifications, references, and proposed team, Completeness, feasibility, and quality of the proposed solution and approach, Cost, value, and total cost of ownership, Ability to meet the schedule and deliverables, Quality of training, documentation, knowledge transfer, and ongoing support
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Summary
The City of Renton Parks and Recreation Department seeks a qualified Salesforce partner to redesign and enhance its existing Home Repair Assistance Program (HRAP) application.
The project encompasses configuration, development, workflow automation, data migration, reporting, accessibility improvements, training, and support to streamline client data, enforce compliance rules, and manage spending limits. Vendors must demonstrate Salesforce implementation experience and knowledge of housing services workflows. Proposals are due by October 2, 2026, and must be submitted via email to Lauren McGuire.
EVALUATION CRITERIA
16- Technical expertise and understanding of the existing HRAP Salesforce environment
- Relevant vendor experience
- Qualifications
- References
- Proposed team
- Completeness
- Feasibility
- Quality of the proposed solution and approach
- Cost
- Value
- Total cost of ownership
- Ability to meet the schedule and deliverables
- Quality of training
- Documentation
- Knowledge transfer
- Ongoing support
- Submit to
- [email protected]
- Scope location
- Renton, WA
Questions about this RFP
How do I respond to this RFP from City of Renton?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 2, 2026. Submissions should be delivered to: [email protected]. For questions, contact Lauren McGuire.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Renton in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Lauren McGuire. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical expertise and understanding of the existing HRAP Salesforce environment, Relevant vendor experience, qualifications, references, and proposed team, Completeness, feasibility, and quality of..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Renton?
All active and historical solicitations from City of Renton are tracked and searchable. As a city agency, City of Renton regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Renton for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Renton, WA. Review the full solicitation for detailed scope requirements.