City of Redmond - Website Optimization, Front-End Experience, Discoverability, and Implementation Services - RFP 10894-26 (2026)
City of RedmondCity · Redmond, WA- Due
- Mar 20, 2026
- Deadline passed
- Posted
- Feb 26, 2026
- Contract term
- 1.6 years
- Primary contact
- Heidi Johnson
- (425) 556-4201
The 30-second brief
The City of Redmond, Washington seeks proposals for website optimization services for its recreation program discovery and registration environment. The project includes a comprehensive assessment, strategic design, implementation, and post-launch support to improve discoverability, navigation, accessibility, and analytics across the public website and third-party registration systems like SmartRec. The estimated total budget is $150,000. Proposals are due by March 20, 2026, at 2:00 P.M. (PST), with questions due by March 11, 2026. The contract term spans from May 2026 to December 2027. Electronic submissions are handled via DocuSign.
Website optimization services, Comprehensive assessment, Strategic design, Implementation, Post-launch support, Recreation program discovery and registration environment integration
Relevant Project Experience (30 pts), Proposed Fees/Cost (20 pts), Project Understanding (20 pts), Project Approach (20 pts), Qualifications (10 pts)
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Summary
The City of Redmond, Washington seeks proposals for website optimization services for its recreation program discovery and registration environment.
The project includes a comprehensive assessment, strategic design, implementation, and post-launch support to improve discoverability, navigation, accessibility, and analytics across the public website and third-party registration systems like SmartRec. The estimated total budget is $150,000. Proposals are due by March 20, 2026, at 2:00 P.M. (PST), with questions due by March 11, 2026. The contract term spans from May 2026 to December 2027. Electronic submissions are handled via DocuSign.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
6- Website optimization services
- Comprehensive assessment
- Strategic design
- Implementation
- Post-launch support
- Recreation program discovery and registration environment integration
REQUIRED ATTACHMENTS
10- Executive Summary & Overall Approach
- Experience & Capabilities
- Security and Technical Requirements (Attachment C)
- Pricing Methodology
- Project Schedule
- References and Work Samples
- Subconsultants
- Business Name
- Business License
- Valid Time Period statement
REQUIRED STAFFING
Lead Consultant, key team members
- Submit to
- www.redmond.gov/bids
- Duration
- 20 months
- Scope location
- Redmond, WA
Questions about this RFP
How do I respond to this RFP from City of Redmond?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 20, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: www.redmond.gov/bids. For questions, contact Heidi Johnson.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Redmond in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Heidi Johnson at (425) 556-4201. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Lead Consultant, key team members. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Website optimization services, Comprehensive assessment, Strategic design, Implementation, Post-launch support, Recreation program discovery and registration environment integration. Proposals should clearly address how each deliverable will be met.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Relevant Project Experience (30 pts), Proposed Fees/Cost (20 pts), Project Understanding (20 pts), Project Approach (20 pts), Qualifications (10 pts)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Redmond?
All active and historical solicitations from City of Redmond are tracked and searchable. As a city agency, City of Redmond regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1.6 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Executive Summary & Overall Approach, Experience & Capabilities, Security and Technical Requirements (Attachment C), Pricing Methodology, Project Schedule, References and Work Samples, Subconsultants,. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Redmond for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Redmond, WA. Review the full solicitation for detailed scope requirements.
