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City of Redmond - Advanced Life Support, Paramedic Program Medical Director Services - RFP 10919-26 (2026)

City of Redmond logoCity of Redmond
Due
Oct 19, 2026
Deadline passed
Posted
Oct 5, 2026
Contract term
4 years
Primary contact
Katia Matuzova
(425) 556-2250

The 30-second brief

What they're buying

The City of Redmond is soliciting proposals from qualified licensed professionals to provide Advanced Life Support, Paramedic Program Medical Director Services. The selected physician will act as a clinical leader accountable for the quality, consistency, and ongoing advancement of ALS care, occupying a delegated Medical Program Director role with direction of the County-MPD. The scope of work includes hands-on clinical oversight, clinical quality assurance and quality improvement (QA/QI), high-risk case reviews, continuing medical education (CME) at monthly paramedic meetings, individual and program-level performance improvement, review of electronic patient care reports (ePCR), and protocol/policy implementation. The service area encompasses approximately 250 square miles across northeast King County with a population of roughly 350,000 residents, supporting the Redmond Fire Department's 30 ALS personnel and regional municipal partners. Proposals are due by October 19, 2026, at 10:00 AM PST via DocuSign, with questions due by October 12, 2026. The initial contract term is four years with one optional four-year renewal.

What you must deliver

Medical Oversight and Clinical Governance, Clinical Quality Assurance / Quality Improvement, High-Risk Case Review, Continuing Medical Education, Individual Paramedic Performance Improvement, Program-Level Performance Improvement, Protocols, Policies, And Clinical Practice, Certification and Clinical Competency, Hospital and Regional Medical Liaison, Complaints and Significant Clinical Events, Operational and Emergency Preparedness, Field Engagement, Administrative Collaboration, Availability, Reporting and Accountability

How it's scored

Physician qualifications, licensure, education, and professional credentials (15), Relevant ALS/paramedic medical-direction and prehospital clinical experience (15), QA/QI, ePCR review, patient-safety, and performance-improvement approach (15), CME, education, mentoring, and provider-development approach (10), Understanding of King County EMS, regional medical control, and hospitals (10), Proposed Fees/Cost (10), Availability, dedicated physician time, continuity, and responsiveness (5), References and demonstrated past performance (5), Finalist interview (15)

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Summary

The City of Redmond is soliciting proposals from qualified licensed professionals to provide Advanced Life Support, Paramedic Program Medical Director Services.

The selected physician will act as a clinical leader accountable for the quality, consistency, and ongoing advancement of ALS care, occupying a delegated Medical Program Director role with direction of the County-MPD. The scope of work includes hands-on clinical oversight, clinical quality assurance and quality improvement (QA/QI), high-risk case reviews, continuing medical education (CME) at monthly paramedic meetings, individual and program-level performance improvement, review of electronic patient care reports (ePCR), and protocol/policy implementation. The service area encompasses approximately 250 square miles across northeast King County with a population of roughly 350,000 residents, supporting the Redmond Fire Department's 30 ALS personnel and regional municipal partners. Proposals are due by October 19, 2026, at 10:00 AM PST via DocuSign, with questions due by October 12, 2026. The initial contract term is four years with one optional four-year renewal.

EVALUATION CRITERIA

Physician qualifications
Licensure
Education
Professional credentials15
Relevant ALS/paramedic medical-direction and prehospital clinical experience15
QA/QI
EPCR review
Patient-safety
Performance-improvement approach15
CME
Education
Mentoring
Provider-development approach10
Understanding of King County EMS
Regional medical control
Hospitals10
Proposed Fees/Cost10
Availability
Dedicated physician time
Continuity
Responsiveness5
References and demonstrated past performance5
Finalist interview15

REQUIRED DELIVERABLES

17
  • Medical Oversight and Clinical Governance
  • Clinical Quality Assurance / Quality Improvement
  • High-Risk Case Review
  • Continuing Medical Education
  • Individual Paramedic Performance Improvement
  • Program-Level Performance Improvement
  • Protocols
  • Policies
  • Clinical Practice
  • Certification and Clinical Competency
  • Hospital and Regional Medical Liaison
  • Complaints and Significant Clinical Events
  • Operational and Emergency Preparedness
  • Field Engagement
  • Administrative Collaboration
  • Availability
  • Reporting and Accountability

REQUIRED ATTACHMENTS

14
  • Executive Summary and Understanding of the Role
  • Physician Qualifications
  • Relevant ALS/EMS Medical-Direction Experience
  • Proposed Medical-Oversight Approach
  • QA/QI and ePCR Review Plan
  • Performance-Improvement and Remediation Approach
  • Continuing Medical Education Plan
  • Data and Program Performance
  • Regional and Hospital Collaboration
  • Availability and Time Commitment
  • References and Past Performance
  • Cost Proposal
  • Disclosures and Conflicts of Interest
  • Contract Compliance
Submit to
https://www.redmond.gov/bids
Duration
96 months
Scope location
Redmond, WA

Questions about this RFP

How do I respond to this RFP from City of Redmond?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 19, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.redmond.gov/bids. For questions, contact Katia Matuzova.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Redmond in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Katia Matuzova at (425) 556-2250. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Medical Oversight and Clinical Governance, Clinical Quality Assurance / Quality Improvement, High-Risk Case Review, Continuing Medical Education, Individual Paramedic Performance Improvement, Program-Level Performance Improvement, Protocols, Policies, And Clinical Practice, Certification and Clinica. Proposals should clearly address how each deliverable will be met.

Show 5 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Physician qualifications, licensure, education, and professional credentials (15), Relevant ALS/paramedic medical-direction and prehospital clinical experience (15), QA/QI, ePCR review, patient-safety..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Redmond?

All active and historical solicitations from City of Redmond are tracked and searchable. As a city agency, City of Redmond regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 4 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Executive Summary and Understanding of the Role, Physician Qualifications, Relevant ALS/EMS Medical-Direction Experience, Proposed Medical-Oversight Approach, QA/QI and ePCR Review Plan, Performance-I. Review the full document from City of Redmond for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Redmond, WA. Review the full solicitation for detailed scope requirements.

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