City of Palo Alto City Wide AED Maintenance and Tracking Software RFP196713 2026
City of Palo Alto, City of Palo Alto, CA·City
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- Primary Contact
- Madison Crowe · (650) 838-2714
- Scope Location
- Palo Alto, CA
- Submission Address
- 250 Hamilton, Palo Alto, CA, 94301
SUMMARY
The Palo Alto Fire Department is soliciting proposals for comprehensive maintenance services and tracking software for its network of automated external defibrillators (AEDs) under project RFP196713. The selected contractor will perform quarterly on-site inspections, semi-annual testing, and replacement of expired or defective pads and batteries for units manufactured by ZOLL Medical, Physio-Control, and Stryker. A key requirement is providing access to a real-time online tracking system for monitoring inspection status and reporting device-specific issues. The scope excludes units assigned to the Police Department and Utilities. Proposals are due by March 27, 2026, at 250 Hamilton, Palo Alto, CA. A notice of interest is due by March 13, 2026.
REQUIRED DELIVERABLES
Quarterly on-site inspections, Semi-annual testing, Replacement pads and batteries, Loaner units, Real-time online tracking system
REQUIRED ATTACHMENTS
Insurance Requirements
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Palo Alto?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 27, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 250 Hamilton, Palo Alto, CA, 94301. For questions, contact Madison Crowe.
Where can I find more RFPs from City of Palo Alto?
All active and historical solicitations from City of Palo Alto are tracked and searchable. As a city agency, City of Palo Alto regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Insurance Requirements. Review the full document from City of Palo Alto for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Palo Alto in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Madison Crowe at (650) 838-2714. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Palo Alto, CA. Review the full solicitation for detailed scope requirements.
What are the key deliverables?
The solicitation specifies the following deliverables: Quarterly on-site inspections, Semi-annual testing, Replacement pads and batteries, Loaner units, Real-time online tracking system. Proposals should clearly address how each deliverable will be met.
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