City of Lakeway Information Technology Support Services RFP 2026
City of LakewayCity · Lakeway, TX- Due
- Jul 30, 2026
- Deadline passed
- Primary contact
- Jill Ackerman
- (512) 314-7500
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Summary
The City of Lakeway is seeking a contractor to partner with its in-house IT department for remote and on-site help desk support, troubleshooting, and system maintenance. Proposals are due July 30, 2026.
REQUIRED STAFFING
help desk support, technology contractor
- Submit to
- 1102 Lohmans Crossing Rd, Lakeway, TX, 78734-4470
- Scope location
- Travis, TX
Questions about this RFP
How do I respond to this RFP from City of Lakeway?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 30, 2026. Submissions should be delivered to: 1102 Lohmans Crossing Rd, Lakeway, TX, 78734-4470. For questions, contact Jill Ackerman.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Lakeway in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jill Ackerman at (512) 314-7500. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: help desk support, technology contractor. Proposers should demonstrate relevant qualifications and experience for each required role.
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Where can I find more RFPs from City of Lakeway?
All active and historical solicitations from City of Lakeway are tracked and searchable. As a city agency, City of Lakeway regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Lakeway for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Travis, TX. Review the full solicitation for detailed scope requirements.