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City of Jacksonville - Bronze Lifecycle Support Services Annual Renewal - ITQ 18264-27 (2026)

Duval County logoDuval County
Due
Oct 16, 2026
Deadline passed
Posted
Oct 9, 2026
Contract term
1 year
Primary contact
Carmella Spitler

The 30-second brief

What they're buying

The City of Jacksonville is seeking bids for Bronze Lifecycle Support Services Annual Renewal, including technical phone support, annual network health check for microwave equipment, and Lenel software support for the Lenel Badge and Camera system. The services support the primary backhaul for radio communications towers and the JFRD and JSO dispatch centers. The contract is a one-time purchase. Submission deadline is October 16, 2026, at 4:00 PM Eastern Standard Time. Bidders must be Lenel certified value-added resellers with Lenel Platinum and Digital Video Certified Technician credentials.

What you must deliver

FY2027 Bronze Lifecycle Support Services Annual Renewal; Period of coverage 12/17/26 - 12/16/27

How it's scored

Price only

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Summary

The City of Jacksonville is seeking bids for Bronze Lifecycle Support Services Annual Renewal, including technical phone support, annual network health check for microwave equipment, and Lenel software support for the Lenel Badge and Camera system.

The services support the primary backhaul for radio communications towers and the JFRD and JSO dispatch centers. The contract is a one-time purchase. Submission deadline is October 16, 2026, at 4:00 PM Eastern Standard Time. Bidders must be Lenel certified value-added resellers with Lenel Platinum and Digital Video Certified Technician credentials.

EVALUATION CRITERIA

Price only

REQUIRED DELIVERABLES

FY2027 Bronze Lifecycle Support Services Annual Renewal; Period of coverage 12/17/26 - 12/16/27

REQUIRED ATTACHMENTS

3
  • CONFLICT OF INTEREST CERTIFICATE
  • JSEB Project Goals Language Au
  • Specs.pdf
Submit to
https://www.jacksonville.gov/departments/finance/procurement
Scope location
Jacksonville, FL
Reported agency
City of Jacksonville

Questions about this BID

How do I respond to this Bid from Duval County?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 16, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.jacksonville.gov/departments/finance/procurement. For questions, contact Carmella Spitler.

Can small businesses or minority-owned firms bid on this Bid?

Most government agencies, including Duval County in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the Bid submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Carmella Spitler. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: FY2027 Bronze Lifecycle Support Services Annual Renewal; Period of coverage 12/17/26 - 12/16/27. Proposals should clearly address how each deliverable will be met.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Price only" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Duval County?

All active and historical solicitations from Duval County are tracked and searchable. As a county agency, Duval County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this Bid?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: CONFLICT OF INTEREST CERTIFICATE, JSEB Project Goals Language Au, Specs.pdf. Review the full document from Duval County for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Jacksonville, FL. Review the full solicitation for detailed scope requirements.

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