City of Daytona Beach Claims Management Software RFP 2704RFP - 2026
City of Daytona BeachCity · Daytona Beach, FL- Due
- Dec 2, 2026
- 30 days left
- Posted
- Oct 27, 2026
- Contract term
- 5 years
- Primary contact
- Purchasing Purchasing
- (386) 671-8082
The 30-second brief
The City of Daytona Beach Risk Management Division is seeking proposals for software services from qualified providers of claims management software (CMS) applications to utilize in the handling of the City's workers' compensation and liability claims processes. The scope includes a comprehensive Claims Management System application, initial and ongoing training, technical support services, data migration from Microsoft SQL Server databases, and optional cloud hosting with maintenance. Submissions are due by December 2, 2026, and a non-mandatory pre-proposal meeting is scheduled for November 4, 2026. Proposers must meet minimum qualifications regarding experience with similar governmental entities and claim counts.
Qualifications (30%), Statement of Work (30%), Compensation (30%), No Exceptions to RFP (10%)
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Summary
The City of Daytona Beach Risk Management Division is seeking proposals for software services from qualified providers of claims management software (CMS) applications to utilize in the handling of the City's workers' compensation and liability claims processes.
The scope includes a comprehensive Claims Management System application, initial and ongoing training, technical support services, data migration from Microsoft SQL Server databases, and optional cloud hosting with maintenance. Submissions are due by December 2, 2026, and a non-mandatory pre-proposal meeting is scheduled for November 4, 2026. Proposers must meet minimum qualifications regarding experience with similar governmental entities and claim counts.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
12- Pricing Proposal Form
- W-9
- Conflict of Interest Form
- Non-Collusion Affidavit of the Prime Proposer
- Public Entity Crime Form
- Scrutinized Companies Certification
- Economic Incentives to Foreign Entities of Concern Certification
- Personal Identifying Information to Foreign Entities of Concern Certification
- Drug-Free Workplace Certification
- E-Verify Certification
- Human Trafficking Certification
- SAM.gov registration credentials
- Submit to
- https://procurement.opengov.com/portal/codb/projects/316105/document?projectId=2704RFP
- Duration
- 60 months
- Scope location
- Daytona Beach, FL
Questions about this RFP
How do I respond to this RFP from City of Daytona Beach?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 2, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/codb/projects/316105/document?projectId=2704RFP. For questions, contact Purchasing Purchasing.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Daytona Beach in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Purchasing Purchasing at (386) 671-8082. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications (30%), Statement of Work (30%), Compensation (30%), No Exceptions to RFP (10%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Daytona Beach?
All active and historical solicitations from City of Daytona Beach are tracked and searchable. As a city agency, City of Daytona Beach regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 2, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Pricing Proposal Form, W-9, Conflict of Interest Form, Non-Collusion Affidavit of the Prime Proposer, Public Entity Crime Form, Scrutinized Companies Certification, Economic Incentives to Foreign Enti. Review the full document from City of Daytona Beach for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Daytona Beach, FL. Review the full solicitation for detailed scope requirements.