City of Danville Enterprise Technology Management Solution RFP-26-27-027 (2026)
City of DanvilleCity · Danville, VA- Due
- Dec 2, 2026
- 21 days left
- Posted
- Nov 6, 2026
- Primary contact
- Carol Henley
- (434) 799-6528
The 30-second brief
The City of Danville is seeking proposals for an Enterprise Technology Management (ETM) solution to provide an integrated platform for IT Service Management (Service Desk), Technology Asset and Portfolio Management (ITAM), and Technology Intake and Project Governance. The solution shall support the full technology lifecycle from initial request and evaluation through implementation, support, lifecycle management, and retirement. The selected vendor shall provide implementation, configuration, data migration, integration, training, and ongoing support services. Submission deadline is December 2, 2026, at 4:00 PM. A pre-proposal meeting is scheduled for November 10, 2026, at 10:00 AM, and questions are due by November 18, 2026.
Functional Capabilities & Requirements (35), Cost / Total Cost of Ownership (20), Ease of Use & User Experience (15), Implementation & Data Migration (10), Vendor Experience & Customer Support (10), Technical Architecture, Security & Integration (10)
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Summary
The City of Danville is seeking proposals for an Enterprise Technology Management (ETM) solution to provide an integrated platform for IT Service Management (Service Desk), Technology Asset and Portfolio Management (ITAM), and Technology Intake and Project Governance.
The solution shall support the full technology lifecycle from initial request and evaluation through implementation, support, lifecycle management, and retirement. The selected vendor shall provide implementation, configuration, data migration, integration, training, and ongoing support services. Submission deadline is December 2, 2026, at 4:00 PM. A pre-proposal meeting is scheduled for November 10, 2026, at 10:00 AM, and questions are due by November 18, 2026.
EVALUATION CRITERIA
- Submit to
- https://eva.virginia.gov or mail/hand-deliver to Purchasing Department, 427 Patton Street, Room 304, Danville, VA 24541
- Scope location
- Danville, VA
Questions about this RFP
How do I respond to this RFP from City of Danville?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 2, 2026. Submissions should be delivered to: https://eva.virginia.gov or mail/hand-deliver to Purchasing Department, 427 Patton Street, Room 304, Danville, VA 24541. For questions, contact Carol Henley.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Danville in VA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Carol Henley at (434) 799-6528. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Functional Capabilities & Requirements (35), Cost / Total Cost of Ownership (20), Ease of Use & User Experience (15), Implementation & Data Migration (10), Vendor Experience & Customer Support (10), T..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Danville?
All active and historical solicitations from City of Danville are tracked and searchable. As a city agency, City of Danville regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of December 2, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Danville for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Danville, VA. Review the full solicitation for detailed scope requirements.