City of Bertram IT Support Services RFP 2025
City of BertramCity · Bertram, TX- Due
- Dec 30, 2025
- Deadline passed
- Posted
- Dec 10, 2025
The 30-second brief
The City of Bertram is seeking proposals from qualified IT service providers to deliver dependable and cost-effective technology support. Services include routine support, emergency assistance, system monitoring, cybersecurity, and technology recommendations for a small municipality.
Routine support, Emergency assistance, System monitoring, Technology recommendations, Annual IT infrastructure evaluation report, CJIS compliance support, Security awareness resources.
Experience serving small town or small organizations, Cost and overall value, Service model and responsiveness, Understanding of small-town needs, References and past performance.
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Summary
The City of Bertram is seeking proposals from qualified IT service providers to deliver dependable and cost-effective technology support. Services include routine support, emergency assistance, system monitoring, cybersecurity, and technology recommendations for a small municipality.
EVALUATION CRITERIA
5- Experience serving small town or small organizations
- Cost and overall value
- Service model and responsiveness
- Understanding of small-town needs
- References and past performance
REQUIRED DELIVERABLES
7- Routine support
- Emergency assistance
- System monitoring
- Technology recommendations
- Annual IT infrastructure evaluation report
- CJIS compliance support
- Security awareness resources
REQUIRED ATTACHMENTS
Proof of insurance, W-9
- Scope location
- Bertram
Questions about this RFP
How do I respond to this RFP from City of Bertram?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 30, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Bertram in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What are the key deliverables?
The solicitation specifies the following deliverables: Routine support, Emergency assistance, System monitoring, Technology recommendations, Annual IT infrastructure evaluation report, CJIS compliance support, Security awareness resources.. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience serving small town or small organizations, Cost and overall value, Service model and responsiveness, Understanding of small-town needs, References and past performance." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Bertram?
All active and historical solicitations from City of Bertram are tracked and searchable. As a city agency, City of Bertram regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proof of insurance, W-9. Review the full document from City of Bertram for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Bertram. Review the full solicitation for detailed scope requirements.