City of Asheville OnCall SCADA Support Services RFQ - 298-FY27-WTR-RFQ-SCADASupport
City of AshevilleCity · Asheville, NC- Due
- Nov 6, 2026
- 8 days left
- Posted
- Oct 5, 2026
- Primary contact
- Curtis Skiles
- (828) 271-6105
The 30-second brief
The City of Asheville Water Resources Department seeks qualifications from a SCADA integration company with NC certified licensed engineers to provide on-call professional instrumentation and control systems services, including technical integration, routine troubleshooting, emergency after-hours support, PLC/HMI programming, network security, and software updates. Services will support 3 water treatment plants and 84 pump station, tank, and valve sites throughout the distribution system. Requirements include an Electrical Contracting license in NC, Schneider Alliance Industrial System Integrator certification, EcoStruxure certifications, CAP, PMP, and CEH certified staff, and a fully-staffed service facility within 120 miles. Responses are due by November 6, 2026, 5:00pm, addressed to Curtis Skiles.
Investigate, Evaluate, Calibrate, Configure, Troubleshoot, And report on existing control systems; participate in design review meetings; overall system block diagram and preliminary digital hardware, Console, And equipment panel arrangement, Placement, And layout; functional descriptions of the block diagrams; control and instrumentation panel design, Drawings, Submittals, And construction; wiring loop diagrams; as built drawings; PLC programming and documentation; SCADA development; report development; networking (topology and security); radio telemetry; routine in-line process instrumentation cleaning and calibration services; emergency field hardware analysis and repair; urgent programming modifications; emergency support services for failed or damaged SCADA and PLC hardware and software.
Overall content and quality of the submitted qualifications, Relevant qualifications, knowledge, skills and experience of assigned personnel in relation to Water and Wastewater Treatment, Project specific capabilities, Project Approach, Track record on past projects in delivering quality professional services in a timely manner for the City of Asheville, Consultant's performance on previous North Carolina municipal projects, Local presence of the Consultant(s), Any special or unusual Terms and Conditions for the contract, Information obtained through interviews with short-listed consultants
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Summary
The City of Asheville Water Resources Department seeks qualifications from a SCADA integration company with NC certified licensed engineers to provide on-call professional instrumentation and control systems services, including technical integration, routine troubleshooting, emergency after-hours support, PLC/HMI programming, network security, and software updates.
Services will support 3 water treatment plants and 84 pump station, tank, and valve sites throughout the distribution system. Requirements include an Electrical Contracting license in NC, Schneider Alliance Industrial System Integrator certification, EcoStruxure certifications, CAP, PMP, and CEH certified staff, and a fully-staffed service facility within 120 miles. Responses are due by November 6, 2026, 5:00pm, addressed to Curtis Skiles.
EVALUATION CRITERIA
Overall content and quality of the submitted qualifications, Relevant qualifications, knowledge, skills and experience of assigned personnel in relation to Water and Wastewater Treatment, Project specific capabilities, Project Approach, Track record on past projects in delivering quality professional services in a timely manner for the City of Asheville, Consultant's performance on previous North Carolina municipal projects, Local presence of the Consultant(s), Any special or unusual Terms and Conditions for the contract, Information obtained through interviews with short-listed consultants
REQUIRED DELIVERABLES
16- Investigate, Evaluate, Calibrate, Configure, Troubleshoot, And report on existing control systems
- Participate in design review meetings
- Overall system block diagram and preliminary digital hardware, Console, And equipment panel arrangement, Placement, And layout
- Functional descriptions of the block diagrams
- Control and instrumentation panel design, Drawings, Submittals, And construction
- Wiring loop diagrams
- As built drawings
- PLC programming and documentation
- SCADA development
- Report development
- Networking (topology and security)
- Radio telemetry
- Routine in-line process instrumentation cleaning and calibration services
- Emergency field hardware analysis and repair
- Urgent programming modifications
- Emergency support services for failed or damaged SCADA and PLC hardware and software
REQUIRED ATTACHMENTS
4- Cover Letter
- Table of Contents
- Project Team and Approach
- References
- Submit to
- 70 Court Plaza, Asheville, NC 28801
- Scope location
- Asheville, NC
Questions about this RFQ
How do I respond to this RFQ from City of Asheville?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 6, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 70 Court Plaza, Asheville, NC 28801. For questions, contact Curtis Skiles.
Can small businesses or minority-owned firms bid on this RFQ?
Most government agencies, including City of Asheville in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFQ submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Curtis Skiles at (828) 271-6105. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Investigate, Evaluate, Calibrate, Configure, Troubleshoot, And report on existing control systems; participate in design review meetings; overall system block diagram and preliminary digital hardware, Console, And equipment panel arrangement, Placement, And layout; functional descriptions of the blo. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Overall content and quality of the submitted qualifications, Relevant qualifications, knowledge, skills and experience of assigned personnel in relation to Water and Wastewater Treatment, Project spec..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Asheville?
All active and historical solicitations from City of Asheville are tracked and searchable. As a city agency, City of Asheville regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 6, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFQ?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter, Table of Contents, Project Team and Approach, References. Review the full document from City of Asheville for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Asheville, NC. Review the full solicitation for detailed scope requirements.