City of Asheville Google Backup Service RFP 298-FY26-ITS-RFP-GoogleBackup 2026
City of AshevilleCity · Asheville, NC- Due
- Aug 31, 2026
- Deadline passed
- Posted
- Aug 13, 2026
- Contract term
- 1 year
- Primary contact
- Garrett McGarvey
The 30-second brief
The City of Asheville's IT Services department is seeking proposals for a comprehensive, cloud-to-cloud backup and recovery solution for its Google Workspace environment, specifically targeting Gmail, Google Drive, and Google Chat data. Key requirements include a highly searchable repository for legal compliance and e-discovery, strict 10-year data retention policies, automated continuous backups, and seamless restoration capabilities. The solution must follow a SaaS delivery model with robust data encryption and a preference for US-based data storage. Proposals must include a three-year total cost of ownership breakdown. Submissions are due by August 31, 2026, at 9:00 AM EDT via email to Project Manager Garrett McGarvey.
Technical Proposal, Cost Proposal, Technology Procurement Governance Checklist, Implementation Plan, Service Level Agreement
Functional Capabilities & Project Approach, System Usability & User Experience, Technical Architecture Security & Governance, Vendor Qualifications & Relevant References, Pricing & Cost Proposal
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Summary
The City of Asheville's IT Services department is seeking proposals for a comprehensive, cloud-to-cloud backup and recovery solution for its Google Workspace environment, specifically targeting Gmail, Google Drive, and Google Chat data.
Key requirements include a highly searchable repository for legal compliance and e-discovery, strict 10-year data retention policies, automated continuous backups, and seamless restoration capabilities. The solution must follow a SaaS delivery model with robust data encryption and a preference for US-based data storage. Proposals must include a three-year total cost of ownership breakdown. Submissions are due by August 31, 2026, at 9:00 AM EDT via email to Project Manager Garrett McGarvey.
EVALUATION CRITERIA
5- Functional Capabilities & Project Approach
- System Usability & User Experience
- Technical Architecture Security & Governance
- Vendor Qualifications & Relevant References
- Pricing & Cost Proposal
REQUIRED DELIVERABLES
5- Technical Proposal
- Cost Proposal
- Technology Procurement Governance Checklist
- Implementation Plan
- Service Level Agreement
REQUIRED STAFFING
3- Submit to
- [email protected]
- Scope location
- Asheville, NC
Questions about this RFP
How do I respond to this RFP from City of Asheville?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 31, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: [email protected]. For questions, contact Garrett McGarvey.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Asheville in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Garrett McGarvey. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: professional, technical, support personnel. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Technical Proposal, Cost Proposal, Technology Procurement Governance Checklist, Implementation Plan, Service Level Agreement. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Functional Capabilities & Project Approach, System Usability & User Experience, Technical Architecture Security & Governance, Vendor Qualifications & Relevant References, Pricing & Cost Proposal" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Asheville?
All active and historical solicitations from City of Asheville are tracked and searchable. As a city agency, City of Asheville regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Asheville for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Asheville, NC. Review the full solicitation for detailed scope requirements.