Chicago Housing Authority - Mobile Services RFP Event 3360 - 2026
Chicago Housing AuthorityLocal Housing Authority · Chicago, IL- Due
- Nov 30, 2026
- 22 days left
- Posted
- Oct 27, 2026
- Contract term
- 3 years
- Primary contact
- Mauricio Beltran
- (312) 786-3391
The 30-second brief
The Chicago Housing Authority (CHA) is seeking a qualified provider to deliver a secure, scalable, and cost-effective enterprise mobility solution supporting employee productivity and business operations in Chicago, IL. The scope includes cellular voice and data services, mobile broadband, smartphones, hotspots, SIM/eSIM connectivity, accessories, enterprise mobility management, account management, reporting, ongoing technical support, full device lifecycle management, procurement, deployment, activation, inventory tracking, warranty and replacement services, device refresh programs, security management, and service plan optimization. Proposals are due by November 30, 2026, at 1:00 PM CST via the CHA Supplier Portal, with questions due November 9, 2026. The contract term is 3 years with 2 optional 1-year extensions. Submittals require compliance with MBE/WBE/DBE utilization goals and Section 3 labor hour requirements.
Cellular voice data and mobile broadband services; smartphones, Hotspots, SIM/eSIM connectivity and accessories; device procurement, Deployment, Activation and enrollment services; Microsoft Intune support and enterprise mobility management; device inventory, Refresh, Replacement and warranty services; mobile security controls and NIST compliance; account management, Reporting, Analytics and service plan optimization
Experience and Past Performance (Technical): 15, Technical Approach and Work Plan (Technical): 25, Mobile Services, Equipment and Technology Solution (Technical): 15, Organizational Structure and Key Personnel (Technical): 5, Contract Requirements (MBE/WBE/DBE and Section 3 Utilization Plan): 10, Proposed Fees: 30, Total Oral Presentation Points: 30
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Summary
The Chicago Housing Authority (CHA) is seeking a qualified provider to deliver a secure, scalable, and cost-effective enterprise mobility solution supporting employee productivity and business operations in Chicago, IL. The scope includes cellular voice and data services, mobile broadband, smartphones, hotspots, SIM/eSIM connectivity, accessories, enterprise mobility management, account management, reporting, ongoing technical support, full device lifecycle management, procurement, deployment, activation, inventory tracking, warranty and replacement services, device refresh programs, security management, and service plan optimization.
Proposals are due by November 30, 2026, at 1:00 PM CST via the CHA Supplier Portal, with questions due November 9, 2026. The contract term is 3 years with 2 optional 1-year extensions. Submittals require compliance with MBE/WBE/DBE utilization goals and Section 3 labor hour requirements.
EVALUATION CRITERIA
8- Experience and Past Performance (Technical): 15
- Technical Approach and Work Plan (Technical): 25
- Mobile Services
- Equipment and Technology Solution (Technical): 15
- Organizational Structure and Key Personnel (Technical): 5
- Contract Requirements (MBE/WBE/DBE and Section 3 Utilization Plan): 10
- Proposed Fees: 30
- Total Oral Presentation Points: 30
REQUIRED DELIVERABLES
7- Cellular voice data and mobile broadband services
- Smartphones, Hotspots, SIM/eSIM connectivity and accessories
- Device procurement, Deployment, Activation and enrollment services
- Microsoft Intune support and enterprise mobility management
- Device inventory, Refresh, Replacement and warranty services
- Mobile security controls and NIST compliance
- Account management, Reporting, Analytics and service plan optimization
REQUIRED ATTACHMENTS
27- Proposal Submission Page
- Entire Respondent Proposal
- Cover Letter
- Executive Summary
- Letter of Intent to Submit a Proposal
- Qualifications & Experience
- Approach / Work Plan
- Past Performance
- References
- Organization Structure & Key Personnel
- Fee Proposal Form
- Certificate of Insurance Requirements
- Joint Venture Agreement
- Liens
- Suits
- & Judgements
- Audit Findings & Other Compliance Reports
- Debarment Statement
- Economic Disclosure Statement & Affidavit
- Vendor Submission Checklist
- Contractor's Affidavit
- Statement of Bidders Qualification
- Contract Requirements
- Contract Compliance Certification
- Utilization Plan
- Waiver Request - M/W/DBE
- Financial Statements / Accountant's Report / IRS Tax Transcript
- Submit to
- https://supplier.thecha.org
- Duration
- 60 months
- Scope location
- Chicago, IL
Questions about this RFP
How do I respond to this RFP from Chicago Housing Authority?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 30, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://supplier.thecha.org. For questions, contact Mauricio Beltran.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Chicago Housing Authority in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Mauricio Beltran at (312) 786-3391. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Cellular voice data and mobile broadband services; smartphones, Hotspots, SIM/eSIM connectivity and accessories; device procurement, Deployment, Activation and enrollment services; Microsoft Intune support and enterprise mobility management; device inventory, Refresh, Replacement and warranty servic. Proposals should clearly address how each deliverable will be met.
Show 6 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience and Past Performance (Technical): 15, Technical Approach and Work Plan (Technical): 25, Mobile Services, Equipment and Technology Solution (Technical): 15, Organizational Structure and Key..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Chicago Housing Authority?
All active and historical solicitations from Chicago Housing Authority are tracked and searchable. As a local housing authority agency, Chicago Housing Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 30, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposal Submission Page, Entire Respondent Proposal, Cover Letter, Executive Summary, Letter of Intent to Submit a Proposal, Qualifications & Experience, Approach / Work Plan, Past Performance, Refer. Review the full document from Chicago Housing Authority for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Chicago, IL. Review the full solicitation for detailed scope requirements.