Capitol Corridor Joint Powers Authority Zoho One Platform Build RFP 2026
Capitol Corridor Joint Powers AuthoritySpecial District · Oakland, CA- Due
- Aug 31, 2026
- Deadline passed
- Primary contact
- Priscilla Kalugdan
The 30-second brief
The Capitol Corridor Joint Powers Authority (CCJPA) is seeking proposals for Zoho One consulting, configuration, integration, development, and technical support. The project is divided into three phases: Phase 1 involves updating and relaunching the Zoho Creator Group Travel application (target Oct 2026); Phase 2 focuses on configuring a unified customer platform for Zoho CRM, Desk, Analytics, and Flow, including specialized integrations for the Tap2Ride contactless fare payment program (target Jan 2027); Phase 3 is an optional organization-wide discovery and roadmap. The selected vendor will coordinate with a separate contractor developing a Fare Adjustment Tool (FAT). Total compensation for all phases shall not exceed $100,000. Proposals are due by August 31, 2026, and firms must provide separate budgets for each phase.
Relaunched Group Travel application, Customer platform configuration, Tap2Ride workflows and integrations, System documentation, Operational and management reporting, Prioritized roadmap (if Phase 3 authorized)
Quality and feasibility of approach, Relevant Zoho One and integration experience, Qualifications of proposed team, Ability to meet schedule, Cost and value by phase, References
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Summary
The Capitol Corridor Joint Powers Authority (CCJPA) is seeking proposals for Zoho One consulting, configuration, integration, development, and technical support.
The project is divided into three phases: Phase 1 involves updating and relaunching the Zoho Creator Group Travel application (target Oct 2026); Phase 2 focuses on configuring a unified customer platform for Zoho CRM, Desk, Analytics, and Flow, including specialized integrations for the Tap2Ride contactless fare payment program (target Jan 2027); Phase 3 is an optional organization-wide discovery and roadmap. The selected vendor will coordinate with a separate contractor developing a Fare Adjustment Tool (FAT). Total compensation for all phases shall not exceed $100,000. Proposals are due by August 31, 2026, and firms must provide separate budgets for each phase.
EVALUATION CRITERIA
6- Quality and feasibility of approach
- Relevant Zoho One and integration experience
- Qualifications of proposed team
- Ability to meet schedule
- Cost and value by phase
- References
REQUIRED DELIVERABLES
6- Relaunched Group Travel application
- Customer platform configuration
- Tap2Ride workflows and integrations
- System documentation
- Operational and management reporting
- Prioritized roadmap (if Phase 3 authorized)
REQUIRED ATTACHMENTS
Attachment A (Professional Services Agreement)
REQUIRED STAFFING
3- Submit to
- [email protected]
- Scope location
- Oakland, CA
Questions about this RFP
How do I respond to this RFP from Capitol Corridor Joint Powers Authority?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 31, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Priscilla Kalugdan.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Capitol Corridor Joint Powers Authority in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Priscilla Kalugdan. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Zoho One consultant, Developer, Project Manager. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Relaunched Group Travel application, Customer platform configuration, Tap2Ride workflows and integrations, System documentation, Operational and management reporting, Prioritized roadmap (if Phase 3 authorized). Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Quality and feasibility of approach, Relevant Zoho One and integration experience, Qualifications of proposed team, Ability to meet schedule, Cost and value by phase, References" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Capitol Corridor Joint Powers Authority?
All active and historical solicitations from Capitol Corridor Joint Powers Authority are tracked and searchable. As a special district agency, Capitol Corridor Joint Powers Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A (Professional Services Agreement). Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Capitol Corridor Joint Powers Authority for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Oakland, CA. Review the full solicitation for detailed scope requirements.