Boone County Regional Sewer District - Electronic Bill Presentment and Payment Services - Proposal #04-2026 (2026)
Boone County Regional Sewer DistrictUtility District · Columbia, MO- Due
- Apr 15, 2026
- Deadline passed
- Posted
- Mar 18, 2026
- Contract term
- 3 years
- Primary contact
- Drew Perkins
- (573) 443-2774
The 30-second brief
Boone County Regional Sewer District (BCRSD) is seeking proposals from qualified vendors for a modern Electronic Bill Presentment and Payment (EBPP) platform to provide secure payment processing and billing integration with the Muni-Link billing system. The scope includes online customer portal capabilities, guest payments, IVR phone payments, AutoPay, and support for credit cards, debit cards, and ACH transactions. The initial project covers hardware, software, and system transition, followed by a 3-year service agreement with an optional 2-year extension. Proposals are due by April 15, 2026, at 2:00 P.M. CST, with a mandatory pre-proposal meeting on April 1, 2026.
Price (40%), Service Provider Experience and References (20%), Service Provider Reliability (20%), Service Provider Expertise and Implementation Schedule (20%)
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Summary
Boone County Regional Sewer District (BCRSD) is seeking proposals from qualified vendors for a modern Electronic Bill Presentment and Payment (EBPP) platform to provide secure payment processing and billing integration with the Muni-Link billing system.
The scope includes online customer portal capabilities, guest payments, IVR phone payments, AutoPay, and support for credit cards, debit cards, and ACH transactions. The initial project covers hardware, software, and system transition, followed by a 3-year service agreement with an optional 2-year extension. Proposals are due by April 15, 2026, at 2:00 P.M. CST, with a mandatory pre-proposal meeting on April 1, 2026.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
6- Offeror Response and Signature Page
- Vendor Experience Questionnaire
- Statement of Qualifications
- Work Authorization Information
- Proof of Insurance
- E-Verify Memorandum of Understanding
- Submit to
- BCRSD, 1314 North Seventh Street, Columbia, MO 65201
- Duration
- 60 months
- Scope location
- Columbia, MO
Questions about this RFP
How do I respond to this RFP from Boone County Regional Sewer District?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 15, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: BCRSD, 1314 North Seventh Street, Columbia, MO 65201. For questions, contact Drew Perkins.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Boone County Regional Sewer District in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Drew Perkins at (573) 443-2774. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Price (40%), Service Provider Experience and References (20%), Service Provider Reliability (20%), Service Provider Expertise and Implementation Schedule (20%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Boone County Regional Sewer District?
All active and historical solicitations from Boone County Regional Sewer District are tracked and searchable. As a utility district agency, Boone County Regional Sewer District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Offeror Response and Signature Page, Vendor Experience Questionnaire, Statement of Qualifications, Work Authorization Information, Proof of Insurance, E-Verify Memorandum of Understanding. Review the full document from Boone County Regional Sewer District for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Columbia, MO. Review the full solicitation for detailed scope requirements.