Boone County - Network Monitoring and Patch Management Software Solution Subscription - RFP 36-08OCT26
Boone CountyCounty · Columbia, MO- Due
- Nov 9, 2026
- 13 days left
- Posted
- Sep 8, 2026
- Contract term
- 1 year
- Primary contact
- Brijanna Purdy
- (573) 886-4394
The 30-second brief
Boone County is seeking proposals from qualified vendors to provide a subscription-based Network Monitoring and Patch Management Software solution to support the County's Information Technology (IT) infrastructure. The solution must provide 24/7/365 network monitoring, automated inventory, bandwidth utilization tracking, and centralized patch management for Microsoft Windows, macOS, Linux, and third-party applications like Adobe, Java, and Microsoft Office. The contract includes an initial one-year term with four one-year renewal options, supporting a minimum of 814 endpoints, 180 switches, 12 firewalls, and 132 wireless access points across approximately 10 facilities. Submissions are due by November 9, 2026, at 2:00 PM CST, with questions due by November 2, 2026. Evaluation criteria prioritize price/cost (50%), technical capability and functionality (15%), vendor support (15%), training quality (10%), and documentation (10%).
Subscription-based Network Monitoring and Patch Management Software solution, Minimum 814 endpoints, 180 switches, 12 firewalls, 132 access points, Implementation, Administrator training, Technical documentation, Short-term support package options
Price/Cost (subscription + short-term support package options over contract term) - 50%, Technical Capability and Functionality (monitoring depth, patch automation, on-prem compatibility, scalability) - 15%, Vendor Support (responsiveness, support tiers offered, SLA terms, escalation procedures) - 15%, Training Quality and Comprehensiveness - 10%, Documentation (completeness, clarity, usability for internal self-management) - 10%
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Summary
Boone County is seeking proposals from qualified vendors to provide a subscription-based Network Monitoring and Patch Management Software solution to support the County's Information Technology (IT) infrastructure.
The solution must provide 24/7/365 network monitoring, automated inventory, bandwidth utilization tracking, and centralized patch management for Microsoft Windows, macOS, Linux, and third-party applications like Adobe, Java, and Microsoft Office. The contract includes an initial one-year term with four one-year renewal options, supporting a minimum of 814 endpoints, 180 switches, 12 firewalls, and 132 wireless access points across approximately 10 facilities. Submissions are due by November 9, 2026, at 2:00 PM CST, with questions due by November 2, 2026. Evaluation criteria prioritize price/cost (50%), technical capability and functionality (15%), vendor support (15%), training quality (10%), and documentation (10%).
EVALUATION CRITERIA
Price/Cost (subscription + short-term support package options over contract term) - 50%, Technical Capability and Functionality (monitoring depth, patch automation, on-prem compatibility, scalability) - 15%, Vendor Support (responsiveness, support tiers offered, SLA terms, escalation procedures) - 15%, Training Quality and Comprehensiveness - 10%, Documentation (completeness, clarity, usability for internal self-management) - 10%
REQUIRED DELIVERABLES
9- Subscription-based Network Monitoring and Patch Management Software solution
- Minimum 814 endpoints
- 180 switches
- 12 firewalls
- 132 access points
- Implementation
- Administrator training
- Technical documentation
- Short-term support package options
REQUIRED ATTACHMENTS
11- Vendor Response Page
- 4.9 Pricing
- RFP Response
- Addendum #1
- Addendum #2
- Addendum #3
- Addendum #4
- Addendum #5
- Work Authorization Certification
- Certification Regarding Debarment
- Prior Experience
- Submit to
- Purchasing Department, 5551 S. Tom Bass Road, Columbia, MO 65201 or via bocomobids.ionwave.net
- Duration
- 60 months
- Scope location
- Columbia, MO
Questions about this RFP
How do I respond to this RFP from Boone County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 9, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Purchasing Department, 5551 S. Tom Bass Road, Columbia, MO 65201 or via bocomobids.ionwave.net. For questions, contact Brijanna Purdy.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Boone County in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Brijanna Purdy at (573) 886-4394. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Subscription-based Network Monitoring and Patch Management Software solution, Minimum 814 endpoints, 180 switches, 12 firewalls, 132 access points, Implementation, Administrator training, Technical documentation, Short-term support package options. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Price/Cost (subscription + short-term support package options over contract term) - 50%, Technical Capability and Functionality (monitoring depth, patch automation, on-prem compatibility, scalability)..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Boone County?
All active and historical solicitations from Boone County are tracked and searchable. As a county agency, Boone County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 9, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Vendor Response Page, 4.9 Pricing, RFP Response, Addendum #1, Addendum #2, Addendum #3, Addendum #4, Addendum #5, Work Authorization Certification, Certification Regarding Debarment, Prior Experience. Review the full document from Boone County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Columbia, MO. Review the full solicitation for detailed scope requirements.