CONTRACTONGOING

State Relies on Vibrant to Administer 988 Lifeline

Western Ny Childrens Psychiatric Center
Document date
Apr 21, 2026

The 30-second brief

What it covers

New York State continues to partner with Vibrant Emotional Health as the administrator of the 988 Suicide and Crisis Lifeline, supporting call routing, data reporting, and performance management for contact centers statewide. Vibrant provides detailed call, chat, and text metrics through the Okta Exchange Database to inform New York’s crisis response planning.

Who holds it

Vibrant Emotional Health holds this professional services contract with Western Ny Childrens Psychiatric Center. Its other public contracts on record include work for California Health & Human Services Agency | State of California and Lancaster County.

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Contract details

Contract type
Professional Services
Document date
April 21, 2026
Source document
New York State Office of Mental Health Legislative Report The 988 Suicide and Crisis Lifeline Legislative Report for New York State 2026-04-21 (Report)

Vibrant Emotional Health's other public contracts

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Questions about this contract

Who was awarded the professional services contract by Western Ny Childrens Psychiatric Center?

Vibrant Emotional Health was awarded this professional services contract by Western Ny Childrens Psychiatric Center, as recorded on April 21, 2026.

What type of contract is this?

This is a Professional Services contract, documented as a report record.

Where was this contract approved?

This contract appears in New York State Office of Mental Health Legislative Report The 988 Suicide and Crisis Lifeline Legislative Report for New York State 2026-04-21 (Report), dated April 21, 2026 from Western Ny Childrens Psychiatric Center. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Vibrant Emotional Health hold?

Vibrant Emotional Health may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Western Ny Childrens Psychiatric Center currently buying?

Explore Western Ny Childrens Psychiatric Center's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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