ETSB Evaluates INdigital Call Handling Renewal

The Board is working with INdigital on a potential renewal of the call handling system contract, including a proposed transition to a new software vendor. INdigital will present pricing within the next 7–10 days as the Board enters an important evaluation phase.

Document date · August 4, 2026

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Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Renewal

Potential renewal of existing call handling system contract with INdigital, including migration to a new software platform; pricing and formal terms pending.

Document type

Minutes

Source document

Emergency Telephone System Board Minutes 2026-08-04

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Rock Island County?

INDIGITAL was awarded this technology contract by Rock Island County, as recorded on August 4, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Emergency Telephone System Board Minutes 2026-08-04 (Minutes), dated August 4, 2026 from Rock Island County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does INDIGITAL hold?

INDIGITAL may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View INDIGITAL's profile

What is Rock Island County currently buying?

Explore Rock Island County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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