CONTRACTPENDING

SysAid Cloud Migration Options Under Joint Automation Review

Document date: Sep 1, 2026

What it covers

Joint Automation is evaluating alternatives and migration paths after SysAid announced plans to discontinue its on-premises service desk platform. The review covers cloud migration, data conversion, functionality, and long-term support.

Who holds it

SYSAID holds this technology contract with Mohawk Valley Library System. Its other public contracts on record include work for Summit County and Southern Adirondack Library System.

What happens next

Term as filed: Current on-premises service; cloud migration options under evaluation.

See who decides the next one before it's bid.

Get pre-RFPs free

Free account · 30-second setup · No credit card

Contract details

Contract type: Technology
Document date: September 1, 2026
Term: Current on-premises service; cloud migration options under evaluation
Vendor: SYSAID
Agency: Mohawk Valley Library System
Source document: Joint Automation Council Staff Report Joint Automation Project Manager's Report 2026-09-01 (StaffReport)

SYSAID's other public contracts

Summit County, ColoradoCounty Plans SysAid IT Service Management Software · Oct 20, 2026$30K Southern Adirondack Library System, New YorkSysAid Ticketing Renewal Budgeted · Sep 14, 2026$2K Johnson City School District, TennesseeSysAid Help Desk Software Maintenance Budgeted · Jun 1, 2026$28K Grand Traverse County, MichiganCounty Renews SysAid IT Ticketing Software · May 20, 2026$36.9K Grand Traverse County, MichiganCounty Renews SysAid IT Ticketing Software for 2026 · May 13, 2026$36.9K All SYSAID contractsVendor profile

More Mohawk Valley Library System contracts

CLARIVATEClarivate Vega Mobile Implementation Delayed Pending Features · Sep 1, 2026Undisclosed CLARIVATEClarivate Polaris 8.1 Upgrade Scheduled for September · Sep 1, 2026Undisclosed PRINCHPrinch Support Continues for Library Printing Issues · Sep 1, 2026Undisclosed GODADDYJoint Automation Completes Library Website Migration · Sep 1, 2026Undisclosed BARRACUDABarracuda Firmware Maintenance and MFA Evaluation Continue · Sep 1, 2026Undisclosed All Mohawk Valley Library System activityAgency profile

Questions about this contract

Who was awarded the technology contract by Mohawk Valley Library System?

SYSAID was awarded this technology contract by Mohawk Valley Library System, as recorded on September 1, 2026.

What type of contract is this?

This is a Technology contract, documented as a staffreport record.

Where was this contract approved?

This contract appears in Joint Automation Council Staff Report Joint Automation Project Manager's Report 2026-09-01 (StaffReport), dated September 1, 2026 from Mohawk Valley Library System. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does SYSAID hold?

SYSAID may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

Show 1 more question

What is Mohawk Valley Library System currently buying?

Explore Mohawk Valley Library System's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

Work in government? Get Civic IQ free →

More Mohawk Valley Library System contracts →Browse all agencies in New York →