Civic IQ
TECHNOLOGYRENEWED

County Renews SysAid IT Ticketing Software

Grand Traverse County Board of Commissioners approved the annual renewal of SysAid IT Service Management ticketing software for $36,947.07 as part of the 2026 IT budget. The renewal continues support for county-wide IT help desk and service management operations.

Document date · May 20, 2026

Issuing agencyGrand Traverse CountyVendorSYSAID

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TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$36,947.07
Contract type
TECHNOLOGY
Contract term
Annual renewal for 2026
Renewal date
2026-12-31
Renewal
Annual software license renewal for SysAid ITSM under the 2026 approved IT budget; future renewals subject to annual budget approvals.
Document type
AgendaPacket
Source document
Grand Traverse County Board of Commissioners Agenda Packet 2026-05-20

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Grand Traverse County?

SYSAID was awarded this technology contract by Grand Traverse County, as recorded on May 20, 2026. The contract value is $36,947.07.

How much is the SYSAID contract with Grand Traverse County worth?

The SYSAID contract with Grand Traverse County is valued at $36,947.07, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Grand Traverse County Board of Commissioners Agenda Packet 2026-05-20 (AgendaPacket), dated May 20, 2026 from Grand Traverse County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does SYSAID hold?

SYSAID may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View SYSAID's profile

What is Grand Traverse County currently buying?

Explore Grand Traverse County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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