Michigan Adds NICE Mpower Services for Treasury Programs
Michigan Department of Technology, Management and Budget | State of MichiganState · Lansing, MI- Disclosed value
- $278,062.00 total: $31,896.00 subscription and $35,200.00 implementation for ESA/PRE; $153,384.00 subscription and $57,582.00 implementation for MET/UP/SLP
- From contract
- Document date
- Nov 9, 2026
- Term
- 12 Month Contract
- Renews
- Free account
The 30-second brief
Michigan added NICE CXone Mpower Omnichannel Agent subscriptions and implementation services for Treasury’s ESA and PRE programs. The 12-month subscription and implementation package totals $67,096.
Nice Incontact holds this technology contract with Michigan Department of Technology, Management and Budget | State of Michigan.
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Contract details
- Contract type
- Technology
- Amount
- $278,062.00 total: $31,896.00 subscription and $35,200.00 implementation for ESA/PRE; $153,384.00 subscription and $57,582.00 implementation for MET/UP/SLP
- Document date
- November 9, 2026
- Term
- 12 Month Contract
- Renews
- On record
- Vendor
- Nice Incontact
- Source document
- State of Michigan Contract Change Notice MA071B3200034C (Contract)
Nice Incontact's other public contracts
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Questions about this contract
Who was awarded the technology contract by Michigan Department of Technology, Management and Budget | State of Michigan?
Nice Incontact was awarded this technology contract by Michigan Department of Technology, Management and Budget | State of Michigan, as recorded on November 9, 2026. The contract value is $278,062.00 total: $31,896.00 subscription and $35,200.00 implementation for ESA/PRE; $153,384.00 subscription and $57,582.00 implementation for MET/UP/SLP.
How much is the Nice Incontact contract with Michigan Department of Technology, Management and Budget | State of Michigan worth?
The Nice Incontact contract with Michigan Department of Technology, Management and Budget | State of Michigan is valued at $278,062.00 total: $31,896.00 subscription and $35,200.00 implementation for ESA/PRE; $153,384.00 subscription and $57,582.00 implementation for MET/UP/SLP, covering technology work.
What type of contract is this?
This is a Technology contract, documented as a contract record.
Where was this contract approved?
This contract appears in State of Michigan Contract Change Notice MA071B3200034C (Contract), dated November 9, 2026 from Michigan Department of Technology, Management and Budget | State of Michigan. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
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What other contracts does Nice Incontact hold?
Nice Incontact may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
What is Michigan Department of Technology, Management and Budget | State of Michigan currently buying?
Explore Michigan Department of Technology, Management and Budget | State of Michigan's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.