CONTRACTEXTENDED

Michigan Extends NICE Support Contract With Funding

Michigan Department of Technology, Management and Budget | State of Michigan logoMichigan Department of Technology, Management and Budget | State of Michigan
Disclosed value
$8,000,000.00
From contract
Document date
Sep 30, 2026
Renews
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The 30-second brief

What it covers

Michigan increased NICE inContact maintenance and support funding by $8 million for fiscal year 2027. The state also extended the contract two days, establishing a September 30, 2027 expiration date and an $85.714 million aggregate value.

Who holds it

Nice Incontact holds this maintenance contract with Michigan Department of Technology, Management and Budget | State of Michigan. Its other public contracts on record include work for Michigan Department of Technology, Management and Budget|Administrative Board.

What happens next

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Contract details

Contract type
Maintenance
Amount
$8,000,000.00
Document date
September 30, 2026
Term
Extended by two days; revised expiration September 30, 2027
Renews
On record
Source document
State of Michigan Contract Change Notice MA071B3200034C (Contract)

Nice Incontact's other public contracts

More Michigan Department of Technology, Management and Budget | State of Michigan contracts

Questions about this contract

Who was awarded the maintenance contract by Michigan Department of Technology, Management and Budget | State of Michigan?

Nice Incontact was awarded this maintenance contract by Michigan Department of Technology, Management and Budget | State of Michigan, as recorded on September 30, 2026. The contract value is $8,000,000.00.

How much is the Nice Incontact contract with Michigan Department of Technology, Management and Budget | State of Michigan worth?

The Nice Incontact contract with Michigan Department of Technology, Management and Budget | State of Michigan is valued at $8,000,000.00, covering maintenance work.

What type of contract is this?

This is a Maintenance contract, documented as a contract record.

Where was this contract approved?

This contract appears in State of Michigan Contract Change Notice MA071B3200034C (Contract), dated September 30, 2026 from Michigan Department of Technology, Management and Budget | State of Michigan. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Nice Incontact hold?

Nice Incontact may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Michigan Department of Technology, Management and Budget | State of Michigan currently buying?

Explore Michigan Department of Technology, Management and Budget | State of Michigan's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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