CONTRACTAWARDED

Michigan Department of Technology, Management and Budget | State of Michigan Awards $3,000,000 Technology Contract to Nice Incontact (October 2026)

Michigan Department of Technology, Management and Budget | State of Michigan logoMichigan Department of Technology, Management and Budget | State of Michigan
Disclosed value
$3,000,000.00
From contract
Awarded
Oct 30, 2026
Term
October 30, 2026 – October 30, 2031
Renews
Free account

The 30-second brief

What it covers

The State of Michigan awarded NICE inContact a contract valued at an estimated $3 million for call center maintenance and software. The five-year contract runs from October 30, 2026, through October 30, 2031, with delivery orders issued by state departments.

Who holds it

Nice Incontact holds this technology contract with Michigan Department of Technology, Management and Budget | State of Michigan. Its other public contracts on record include work for Michigan Department of Technology, Management and Budget|Administrative Board.

What happens next

The renewal date is on record. Get free alerts for pre-RFPs like this one, matched to what you sell.

Renewal date on recordLocked

Get pre-RFPs for work like this before the bid is out.

Get pre-RFP alerts free

Free account · 30-second setup · No credit card

Contract details

Contract type
Technology
Amount
$3,000,000.00
Document date
October 30, 2026
Term
October 30, 2026 – October 30, 2031
Renews
On record
Source document
State of Michigan Contract Notice of Contract NICE inContact Call Center Maintenance and Software 2026-10-30 (Contract)

Nice Incontact's other public contracts

More Michigan Department of Technology, Management and Budget | State of Michigan contracts

Questions about this contract

Who was awarded the technology contract by Michigan Department of Technology, Management and Budget | State of Michigan?

Nice Incontact was awarded this technology contract by Michigan Department of Technology, Management and Budget | State of Michigan, as recorded on October 30, 2026. The contract value is $3,000,000.00.

How much is the Nice Incontact contract with Michigan Department of Technology, Management and Budget | State of Michigan worth?

The Nice Incontact contract with Michigan Department of Technology, Management and Budget | State of Michigan is valued at $3,000,000.00, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a contract record.

Where was this contract approved?

This contract appears in State of Michigan Contract Notice of Contract NICE inContact Call Center Maintenance and Software 2026-10-30 (Contract), dated October 30, 2026 from Michigan Department of Technology, Management and Budget | State of Michigan. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

Show 2 more questions

What other contracts does Nice Incontact hold?

Nice Incontact may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Michigan Department of Technology, Management and Budget | State of Michigan currently buying?

Explore Michigan Department of Technology, Management and Budget | State of Michigan's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

Work in government? Get Civic IQ free →