County Seeks SysAid ITSM Software Renewal

Grand Traverse County is seeking approval to renew its SysAid information technology service management ticketing software subscription for $36,947.07. The renewal was included in the county's approved 2026 budget.

Document date · May 13, 2026

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Scope & details

The full contract record, as filed.

Contract amount

$36,947.07

Contract type

LICENSE

Contract term

Annual renewal

Renewal date

2027-05-13

Renewal

Annual renewal; future renewal terms not stated.

Document type

AgendaPacket

Source document

Grand Traverse County AgendaPacket Board of Commissioners Regular Meeting 2026-05-13

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the license contract by Grand Traverse County?

SYSAID was awarded this license contract by Grand Traverse County, as recorded on May 13, 2026. The contract value is $36,947.07.

How much is the SYSAID contract with Grand Traverse County worth?

The SYSAID contract with Grand Traverse County is valued at $36,947.07, covering license work.

What type of contract is this?

This is a License contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Grand Traverse County AgendaPacket Board of Commissioners Regular Meeting 2026-05-13 (AgendaPacket), dated May 13, 2026 from Grand Traverse County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does SYSAID hold?

SYSAID may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View SYSAID's profile

What is Grand Traverse County currently buying?

Explore Grand Traverse County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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