CONTRACTAPPROVED

Tyler Water Utilities Awards Technology Contract to SALESFORCE (May 2026)

Tyler Water Utilities logoTyler Water Utilities
Approved
May 27, 2026

The 30-second brief

What it covers

Tyler City Council authorized agreements with Salesforce for software licensing to support the City’s customer service portal and Agentforce platform. The licenses will modernize resident service interactions and case management.

Who holds it

SALESFORCE holds this technology contract with Tyler Water Utilities. Its other public contracts on record include work for City of Cleveland and NYC-Mayor s Office of Contract Services.

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Contract details

Contract type
Technology
Document date
May 27, 2026
Source document
City of Tyler City Council Agenda Packet 2026-05-27 (AgendaPacket)

SALESFORCE's other public contracts

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Questions about this contract

Who was awarded the technology contract by Tyler Water Utilities?

SALESFORCE was awarded this technology contract by Tyler Water Utilities, as recorded on May 27, 2026.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in City of Tyler City Council Agenda Packet 2026-05-27 (AgendaPacket), dated May 27, 2026 from Tyler Water Utilities. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does SALESFORCE hold?

SALESFORCE may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Tyler Water Utilities currently buying?

Explore Tyler Water Utilities's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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