Winthrop University AI-Powered IT Service Management RFQ 2026
Winthrop UniversityHigher Ed · Rock Hill, SC- Due
- Apr 27, 2026
- Deadline passed
- Posted
- Apr 15, 2026
- Primary contact
- Krista Scherpf
- (803) 323-2653
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Summary
Winthrop University is seeking quotes for a comprehensive, AI-powered IT Service Management (ITSM) platform.
The platform should be cloud-based, scalable, and support a higher-education environment. Key functionalities include incident, service request, problem, and change management, service catalog, SLA management, asset management, and AI-driven capabilities.
Questions about this RFQ
How do I respond to this RFQ from Winthrop University?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 27, 2026. For questions, contact Krista Scherpf.
Can small businesses or minority-owned firms bid on this RFQ?
Most government agencies, including Winthrop University in SC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFQ submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Krista Scherpf at (803) 323-2653. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Winthrop University?
All active and historical solicitations from Winthrop University are tracked and searchable. As a higher ed agency, Winthrop University regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFQ?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Winthrop University for the complete list.