University of West Florida Enrollment Management One-Stop-Shop Call Center RFP 2026
The University Of West FloridaHigher Ed · Pensacola, FL- Due
- Feb 12, 2026
- Deadline passed
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Summary
The University of West Florida is seeking an omnichannel partner for a robust call center operation covering Admissions, Financial Aid, and the Registrar. Proposals also include supplemental educational video production. Submissions are due February 12, 2026.
- Scope location
- United States, Florida, Escambia County
- Reported agency
- The University of West Florida
Questions about this RFP
How do I respond to this RFP from The University Of West Florida?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 12, 2026.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including The University Of West Florida in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
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Where can I find more RFPs from The University Of West Florida?
All active and historical solicitations from The University Of West Florida are tracked and searchable. As a higher ed agency, The University Of West Florida regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from The University Of West Florida for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: United States, Florida, Escambia County. Review the full solicitation for detailed scope requirements.