Troy University Merchant Services - Credit Card Processing Services RFP 2025
Troy UniversityHigher Ed · Troy, AL- Due
- Oct 28, 2025
- Deadline passed
- Primary contact
- Sarah Richards
- (334) 670-3946
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Summary
Troy University is seeking a PCI-compliant gateway and merchant account for credit card processing across various departments, requiring seamless integration with the Ellucian Colleague system. Proposals are due October 28, 2025.
- Submit to
- 100 University Park, Troy, AL, 36082
- Scope location
- Pike, AL
Questions about this RFP
How do I respond to this RFP from Troy University?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 28, 2025. Submissions should be delivered to: 100 University Park, Troy, AL, 36082. For questions, contact Sarah Richards.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Troy University in AL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Sarah Richards at (334) 670-3946. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Troy University?
All active and historical solicitations from Troy University are tracked and searchable. As a higher ed agency, Troy University regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Troy University for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Pike, AL. Review the full solicitation for detailed scope requirements.