Town of Irmo Comprehensive Information Technology Services RFP 2026
Town of IrmoCity · Irmo, SC- Due
- Apr 24, 2026
- Deadline passed
- Posted
- Mar 5, 2026
- Contract term
- 3 years
- Primary contact
- Jim Crosland
- (803) 781-7050
The 30-second brief
The Town of Irmo is soliciting proposals for comprehensive IT services, including cybersecurity, CJIS compliance, help desk support, and network administration for approximately 60 workstations. Proposals are due April 24, 2026.
Monthly IT status report, Backup and disaster recovery plans, Asset tracking system, Ticketing system
Experience and qualifications (20%), Understanding of municipal and public safety IT needs (20%), Scope of services and transition approach (20%), Cybersecurity and CJIS compliance capabilities (15%), Cost and overall value (15%), References and past performance (10%)
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Summary
The Town of Irmo is soliciting proposals for comprehensive IT services, including cybersecurity, CJIS compliance, help desk support, and network administration for approximately 60 workstations. Proposals are due April 24, 2026.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
4- Monthly IT status report
- Backup and disaster recovery plans
- Asset tracking system
- Ticketing system
REQUIRED ATTACHMENTS
Three sealed original paper proposals, one searchable electronic copy on USB flash drive
REQUIRED STAFFING
Technical support staff
- Submit to
- 7300 Woodrow Street, Irmo, SC 29063
- Duration
- 84 months
- Scope location
- Irmo, SC
Questions about this RFP
How do I respond to this RFP from Town of Irmo?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 24, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 7300 Woodrow Street, Irmo, SC 29063. For questions, contact Jim Crosland.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Irmo in SC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jim Crosland at (803) 781-7050. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Technical support staff. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Monthly IT status report, Backup and disaster recovery plans, Asset tracking system, Ticketing system. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience and qualifications (20%), Understanding of municipal and public safety IT needs (20%), Scope of services and transition approach (20%), Cybersecurity and CJIS compliance capabilities (15%),..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Irmo?
All active and historical solicitations from Town of Irmo are tracked and searchable. As a city agency, Town of Irmo regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Three sealed original paper proposals, one searchable electronic copy on USB flash drive. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Town of Irmo for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Irmo, SC. Review the full solicitation for detailed scope requirements.