Town of Irmo Comprehensive Information Technology Services RFP 2026
Town of IrmoCity · Irmo, SC- Due
- Apr 24, 2026
- Deadline passed
- Posted
- Mar 5, 2026
- Contract term
- 3 years
- Primary contact
- Jim Crosland
The 30-second brief
The Town of Irmo is soliciting proposals from qualified firms to provide comprehensive Information Technology (IT) services. The scope includes daily operations support, help desk and end-user support, cybersecurity posture enhancement, network engineering, server administration, and ensuring Criminal Justice Information Services (CJIS) compliance. The selected vendor will manage approximately 60 workstations, 15 virtual servers, and 4 hypervisors across four primary facilities: Town Hall, Police Department, Municipal Court, and Public Services. The contract term is an initial three-year period with options to renew for two additional two-year periods, totaling up to seven years. Proposals are due by 4:00 pm on April 24, 2026, and must be submitted to Town Administrator Jim Crosland.
Three sealed original paper proposals, One searchable electronic copy on USB flash drive
Experience and qualifications (20%), Understanding of municipal and public safety IT needs (20%), Scope of services and transition approach (20%), Cybersecurity and CJIS compliance capabilities (15%), Cost and overall value (15%), References and past performance (10%)
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Summary
The Town of Irmo is soliciting proposals from qualified firms to provide comprehensive Information Technology (IT) services.
The scope includes daily operations support, help desk and end-user support, cybersecurity posture enhancement, network engineering, server administration, and ensuring Criminal Justice Information Services (CJIS) compliance. The selected vendor will manage approximately 60 workstations, 15 virtual servers, and 4 hypervisors across four primary facilities: Town Hall, Police Department, Municipal Court, and Public Services. The contract term is an initial three-year period with options to renew for two additional two-year periods, totaling up to seven years. Proposals are due by 4:00 pm on April 24, 2026, and must be submitted to Town Administrator Jim Crosland.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
Three sealed original paper proposals, One searchable electronic copy on USB flash drive
REQUIRED STAFFING
IT Consultant, Technical support staff
- Submit to
- 7300 Woodrow Street, Irmo, SC 29063
- Scope location
- Irmo, SC
Questions about this RFP
How do I respond to this RFP from Town of Irmo?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 24, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 7300 Woodrow Street, Irmo, SC 29063. For questions, contact Jim Crosland.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Irmo in SC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jim Crosland. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: IT Consultant, Technical support staff. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Three sealed original paper proposals, One searchable electronic copy on USB flash drive. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience and qualifications (20%), Understanding of municipal and public safety IT needs (20%), Scope of services and transition approach (20%), Cybersecurity and CJIS compliance capabilities (15%),..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Irmo?
All active and historical solicitations from Town of Irmo are tracked and searchable. As a city agency, Town of Irmo regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Town of Irmo for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Irmo, SC. Review the full solicitation for detailed scope requirements.