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Town of East Montpelier - Independent QA/QI Assessment of EMFD Fire/EMS Operations - 2026

Town of East Montpelier
Due
Oct 6, 2026
Deadline passed
Posted
Sep 15, 2026
Contract term
0.25 years
Primary contact
Jennifer Devine

The 30-second brief

What they're buying

The Town of East Montpelier, Town of Calais, and East Montpelier Volunteer Fire Department (EMFD) seek proposals from independent public safety consultants for a Quality Assurance / Quality Improvement (QA/QI) assessment of EMFD emergency medical services (EMS) operations. The assessment will evaluate operational readiness, staffing levels, response times, clinical quality indicators, equipment and apparatus, financial condition, regulatory compliance, and human resources practices across East Montpelier, Calais, Plainfield, and Marshfield. Consultants will review interlocal agreements, conduct stakeholder interviews, assess communication protocols, perform financial analysis, and deliver actionable recommendations within a $15,000 budget. Proposals are due by October 6, 2026, at 11:00 AM, with questions due by September 29, 2026.

How it's scored

Understanding of rural, volunteer, and combination EMS operations in the Vermont context (High), Relevant experience and professional seniority in EMS operations, administration, or oversight (High), Independence: firm/individual is based outside Calais and East Montpelier (Required), Demonstrated familiarity with District 6 and State of Vermont EMS protocols (High), Understanding of governance models for comparable services and inter-municipal service contracts (High), Direct experience conducting comparable QA/QI or operational reviews of EMS or fire/EMS organizations (High), Experience evaluating HR practices and communication protocols within emergency services organizations (Moderate), Verifiable references from organizations for which the consultant performed directly comparable work (Required), Demonstrated ability to produce a clear, actionable report usable by multiple governing bodies simultaneously (High), Proposed approach reflects a collaborative, non-adversarial review methodology (High), Cost and value relative to the available budget (Moderate)

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Summary

The Town of East Montpelier, Town of Calais, and East Montpelier Volunteer Fire Department (EMFD) seek proposals from independent public safety consultants for a Quality Assurance / Quality Improvement (QA/QI) assessment of EMFD emergency medical services (EMS) operations.

The assessment will evaluate operational readiness, staffing levels, response times, clinical quality indicators, equipment and apparatus, financial condition, regulatory compliance, and human resources practices across East Montpelier, Calais, Plainfield, and Marshfield. Consultants will review interlocal agreements, conduct stakeholder interviews, assess communication protocols, perform financial analysis, and deliver actionable recommendations within a $15,000 budget. Proposals are due by October 6, 2026, at 11:00 AM, with questions due by September 29, 2026.

EVALUATION CRITERIA

Understanding of rural, volunteer, and combination EMS operations in the Vermont context (High), Relevant experience and professional seniority in EMS operations, administration, or oversight (High), Independence: firm/individual is based outside Calais and East Montpelier (Required), Demonstrated familiarity with District 6 and State of Vermont EMS protocols (High), Understanding of governance models for comparable services and inter-municipal service contracts (High), Direct experience conducting comparable QA/QI or operational reviews of EMS or fire/EMS organizations (High), Experience evaluating HR practices and communication protocols within emergency services organizations (Moderate), Verifiable references from organizations for which the consultant performed directly comparable work (Required), Demonstrated ability to produce a clear, actionable report usable by multiple governing bodies simultaneously (High), Proposed approach reflects a collaborative, non-adversarial review methodology (High), Cost and value relative to the available budget (Moderate)

Duration
3 months
Scope location
East Montpelier, VT

Questions about this RFP

How do I respond to this RFP from Town of East Montpelier?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 6, 2026. Submissions should be delivered to: [email protected]. For questions, contact Jennifer Devine.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Town of East Montpelier in VT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jennifer Devine. Questions and answers are typically shared with all prospective bidders.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Understanding of rural, volunteer, and combination EMS operations in the Vermont context (High), Relevant experience and professional seniority in EMS operations, administration, or oversight (High),..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Town of East Montpelier?

All active and historical solicitations from Town of East Montpelier are tracked and searchable. As a city agency, Town of East Montpelier regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 0.25 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Town of East Montpelier for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: East Montpelier, VT. Review the full solicitation for detailed scope requirements.

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