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Town of East Montpelier and Town of Calais - Independent QA/QI Assessment of Fire/EMS Operations - 2026

Town of East Montpelier
Due
Oct 6, 2026
Deadline passed
Posted
Sep 15, 2026
Duration
3 months
Primary contact
Jennifer Devine

The 30-second brief

What they're buying

The Towns of East Montpelier and Calais, in cooperation with EMFD, seek a qualified independent public safety/EMS consultant to conduct an objective Quality Assurance/Quality Improvement (QA/QI) assessment of EMFD Fire/EMS operations. The review evaluates EMS operations, response performance, staffing, coverage, training, clinical quality, equipment, policies, regulatory compliance, multi-community capacity, governance, HR practices, and financial sustainability across East Montpelier, Calais, Plainfield, and Marshfield, Vermont. The work includes document/data review, stakeholder interviews, benchmarking, financial analysis, HR/complaint process review, communication SOPs, draft and final reports with recommendations, and presentations. Proposals are due by October 6, 2026, at 11am to Jennifer Devine at [email protected] or 40 Kelton Road, PO Box 157, East Montpelier, VT 05651. Questions are due September 29, 2026, to [email protected]. The budget is approximately $15,000 with a 3-month project duration.

What you must deliver

Communications SOPs, Draft report with prioritized actionable recommendations, Final report with implementation timelines and responsible parties, Presentation to EMFD and both Selectboards

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Summary

The Towns of East Montpelier and Calais, in cooperation with EMFD, seek a qualified independent public safety/EMS consultant to conduct an objective Quality Assurance/Quality Improvement (QA/QI) assessment of EMFD Fire/EMS operations.

The review evaluates EMS operations, response performance, staffing, coverage, training, clinical quality, equipment, policies, regulatory compliance, multi-community capacity, governance, HR practices, and financial sustainability across East Montpelier, Calais, Plainfield, and Marshfield, Vermont. The work includes document/data review, stakeholder interviews, benchmarking, financial analysis, HR/complaint process review, communication SOPs, draft and final reports with recommendations, and presentations. Proposals are due by October 6, 2026, at 11am to Jennifer Devine at [email protected] or 40 Kelton Road, PO Box 157, East Montpelier, VT 05651. Questions are due September 29, 2026, to [email protected]. The budget is approximately $15,000 with a 3-month project duration.

REQUIRED DELIVERABLES

4
  • Communications SOPs
  • Draft report with prioritized actionable recommendations
  • Final report with implementation timelines and responsible parties
  • Presentation to EMFD and both Selectboards

REQUIRED ATTACHMENTS

7
  • Qualifications and experience
  • Resumes
  • Proposed methodology and work plan
  • Schedule
  • Itemized cost
  • At least three comparable references
  • Conflict-of-interest disclosure
Submit to
[email protected], 40 Kelton Road, PO Box 157, East Montpelier, VT 05651
Scope location
East Montpelier, VT

Questions about this RFP

How do I respond to this RFP from Town of East Montpelier?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 6, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected], 40 Kelton Road, PO Box 157, East Montpelier, VT 05651. For questions, contact Jennifer Devine.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Town of East Montpelier in VT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jennifer Devine. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Communications SOPs, Draft report with prioritized actionable recommendations, Final report with implementation timelines and responsible parties, Presentation to EMFD and both Selectboards. Proposals should clearly address how each deliverable will be met.

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Where can I find more RFPs from Town of East Montpelier?

All active and historical solicitations from Town of East Montpelier are tracked and searchable. As a city agency, Town of East Montpelier regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 3 months. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: qualifications and experience, resumes, proposed methodology and work plan, schedule, itemized cost, at least three comparable references, conflict-of-interest disclosure. Review the full document from Town of East Montpelier for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: East Montpelier, VT. Review the full solicitation for detailed scope requirements.

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