Town of Bernalillo Cellular Service and Device Support Replacement RFQ 2026
Town of BernalilloCity · Bernalillo, NM- Due
- Mar 31, 2026
- Deadline passed
- Posted
- Feb 5, 2026
- Primary contact
- Michael J. Vigil
- (505) 771-5894
The 30-second brief
The Town of Bernalillo, New Mexico is requesting quotes from qualified cellular service providers to replace and support approximately 125 to 130 active cellular lines for Administration, Police, Fire, and Public Works Departments. The scope includes unlimited voice and data plans, SMS/MMS, mobile hotspots, domestic roaming, priority and preemption for first responders via FirstNet / Band 14 capability, and infrastructure connectivity for water wells, wastewater SCADA systems, remote routers, field laptops, alarm systems, and remote cameras. Vendors must provide mobile device management (MDM) options, device provisioning, replacement programs, warranty options, and 24/7 technical support. Quotes are due by March 31, 2026, at 5:00 PM MST and must be submitted electronically to Michael Vigil at [email protected].
Cost, Coverage and reliability, Public safety capabilities (Band 14 / FirstNet), Device and infrastructure support, Customer service and account management, Experience with municipal environments
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Summary
The Town of Bernalillo, New Mexico is requesting quotes from qualified cellular service providers to replace and support approximately 125 to 130 active cellular lines for Administration, Police, Fire, and Public Works Departments.
The scope includes unlimited voice and data plans, SMS/MMS, mobile hotspots, domestic roaming, priority and preemption for first responders via FirstNet / Band 14 capability, and infrastructure connectivity for water wells, wastewater SCADA systems, remote routers, field laptops, alarm systems, and remote cameras. Vendors must provide mobile device management (MDM) options, device provisioning, replacement programs, warranty options, and 24/7 technical support. Quotes are due by March 31, 2026, at 5:00 PM MST and must be submitted electronically to Michael Vigil at [email protected].
EVALUATION CRITERIA
6- Cost
- Coverage and reliability
- Public safety capabilities (Band 14 / FirstNet)
- Device and infrastructure support
- Customer service and account management
- Experience with municipal environments
REQUIRED ATTACHMENTS
5- Company overview and years in operation
- Experience supporting municipal or public safety clients
- References from at least two government agencies
- Description of network coverage
- FirstNet/Band 14 certification or partnership
- Submit to
- [email protected]
- Scope location
- Bernalillo, NM
Questions about this RFQ
How do I respond to this RFQ from Town of Bernalillo?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 31, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Michael J. Vigil.
Can small businesses or minority-owned firms bid on this RFQ?
Most government agencies, including Town of Bernalillo in NM, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFQ submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Michael J. Vigil at (505) 771-5894. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Cost, Coverage and reliability, Public safety capabilities (Band 14 / FirstNet), Device and infrastructure support, Customer service and account management, Experience with municipal environments" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Bernalillo?
All active and historical solicitations from Town of Bernalillo are tracked and searchable. As a city agency, Town of Bernalillo regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFQ?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Company overview and years in operation, Experience supporting municipal or public safety clients, References from at least two government agencies, Description of network coverage, FirstNet/Band 14 c. Review the full document from Town of Bernalillo for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Bernalillo, NM. Review the full solicitation for detailed scope requirements.