St. Charles County Microsoft Configuration Manager MSP Services RFP 26-120 (2026)
St. Charles CountyCounty · St. Charles, MO- Due
- Nov 24, 2026
- 13 days left
- Posted
- Nov 9, 2026
- Contract term
- 1 year
- Primary contact
- Lenore Moore
- (636) 949-7900
The 30-second brief
St. Charles County is soliciting proposals for a Microsoft Configuration Manager (SCCM) Managed Services Provider (MSP) to deliver environment administration, workstation and server management support, Microsoft Intune and co-management, application packaging and deployment, software updates and patch management, automation, a client operational dashboard, and reporting. The contract includes an initial one-year term with four one-year renewal options. Proposals are due by November 24, 2026, at 2:00 PM and must be submitted to the St. Charles County Finance Department, 201 North Second Street, Room 541, St. Charles, MO 63301. Questions must be submitted in writing by November 18, 2026.
Initial review of existing SCCM/Intune environment; ongoing SCCM and Intune/co-management administration and support; application packaging and deployment services; workstation and server patch-management services; operational dashboard and associated reporting; recurring service reports and service-review meetings; current technical documentation; technical recommendations and knowledge transfer
Project Plan (20), Project Schedule (15), Training and Support (15), Personnel (15), Capability, Availability, Reliability (15), Customer References (10), Proposed Pricing (10)
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Summary
St.
Charles County is soliciting proposals for a Microsoft Configuration Manager (SCCM) Managed Services Provider (MSP) to deliver environment administration, workstation and server management support, Microsoft Intune and co-management, application packaging and deployment, software updates and patch management, automation, a client operational dashboard, and reporting. The contract includes an initial one-year term with four one-year renewal options. Proposals are due by November 24, 2026, at 2:00 PM and must be submitted to the St. Charles County Finance Department, 201 North Second Street, Room 541, St. Charles, MO 63301. Questions must be submitted in writing by November 18, 2026.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
8- Initial review of existing SCCM/Intune environment
- Ongoing SCCM and Intune/co-management administration and support
- Application packaging and deployment services
- Workstation and server patch-management services
- Operational dashboard and associated reporting
- Recurring service reports and service-review meetings
- Current technical documentation
- Technical recommendations and knowledge transfer
REQUIRED ATTACHMENTS
Notarized Affidavit of Work Authorization, E-Verify MOU signature page, signed proposal response, pricing page, exception sheet, auditor clause form, non-disclosure agreement, proof of registration with State of Missouri Highway Patrol Information Security Unit or background checks
- Submit to
- St. Charles County Finance Department, 201 North Second Street, Room 541, St. Charles, MO 63301
- Duration
- 60 months
- Scope location
- St. Charles, MO
Questions about this RFP
How do I respond to this RFP from St. Charles County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 24, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: St. Charles County Finance Department, 201 North Second Street, Room 541, St. Charles, MO 63301. For questions, contact Lenore Moore.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including St. Charles County in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Lenore Moore at (636) 949-7900. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Initial review of existing SCCM/Intune environment; ongoing SCCM and Intune/co-management administration and support; application packaging and deployment services; workstation and server patch-management services; operational dashboard and associated reporting; recurring service reports and service. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Project Plan (20), Project Schedule (15), Training and Support (15), Personnel (15), Capability, Availability, Reliability (15), Customer References (10), Proposed Pricing (10)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from St. Charles County?
All active and historical solicitations from St. Charles County are tracked and searchable. As a county agency, St. Charles County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 24, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Notarized Affidavit of Work Authorization, E-Verify MOU signature page, signed proposal response, pricing page, exception sheet, auditor clause form, non-disclosure agreement, proof of registration wi. Review the full document from St. Charles County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: St. Charles, MO. Review the full solicitation for detailed scope requirements.