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Spartanburg Regional Healthcare System Request for Proposal - Extended Business Office Services

Spartanburg Medical Center logoSpartanburg Medical Center
Due
Mar 4, 2026
Deadline passed
Primary contact
Chad McKee

The 30-second brief

What they're buying

Spartanburg Regional Healthcare System (SRHS) is requesting proposals from qualified vendors to provide comprehensive self-pay account management services.

How it's scored

Compliance, Security & Data Stewardship, Patient Financial Experience Focus (Customer Service), Fee Structure & Pricing, Operational Performance (Outcomes) & Client Services, Technology, Integration & Implementation, Reporting & Analytics, References & Reputation

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Summary

Spartanburg Regional Healthcare System (SRHS) is requesting proposals from qualified vendors to provide comprehensive self-pay account management services.

EVALUATION CRITERIA

9
  • Compliance
  • Security & Data Stewardship
  • Patient Financial Experience Focus (Customer Service)
  • Fee Structure & Pricing
  • Operational Performance (Outcomes) & Client Services
  • Technology
  • Integration & Implementation
  • Reporting & Analytics
  • References & Reputation
Scope location
Spartanburg, South Carolina
Reported agency
Spartanburg Regional Healthcare System

Questions about this RFP

How do I respond to this RFP from Spartanburg Medical Center?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 4, 2026. Submissions should be delivered to: [email protected]. For questions, contact Chad McKee.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Spartanburg Medical Center in SC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Chad McKee. Questions and answers are typically shared with all prospective bidders.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Compliance, Security & Data Stewardship, Patient Financial Experience Focus (Customer Service), Fee Structure & Pricing, Operational Performance (Outcomes) & Client Services, Technology, Integration &..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Spartanburg Medical Center?

All active and historical solicitations from Spartanburg Medical Center are tracked and searchable. As a public hospital agency, Spartanburg Medical Center regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Spartanburg Medical Center for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Spartanburg, South Carolina. Review the full solicitation for detailed scope requirements.

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