Southwest Minnesota State University - University-Wide Ticketing & Event Management Solution - SRC-MNSU-2027-000629-RFP (2027)
Southwest Minnesota State UniversityHigher Ed · Marshall, MN- Due
- Sep 23, 2026
- Deadline passed
- Posted
- Aug 3, 2026
- Contract term
- 3 years
- Primary contact
- Jill Rollings
- (507) 389-5016
The 30-second brief
Southwest Minnesota State University requests proposals for a comprehensive, cloud-based ticketing and event management platform supporting university event operations including athletics, student activities, theatre, dance, performing arts, and conferences. The system must provide centralized ticketing and decentralized control for multiple venues, mobile/digital ticketing, ticket transfers, SSO integration with Azure Active Directory or OpenID, PCI compliance, payment processing, and CRM features. The submission deadline is September 23, 2026, at 2:00 PM CT via the e-procurement system, with questions due by August 19, 2026. The initial contract term is three years with options to renew for up to two additional years, for a maximum total of five years.
Terms & Conditions Adherence to terms and conditions 10%, Price/Value Price-cost and overall value 30%, Work Plan Functional & Technical Requirements/Scalability & Future Growth Capacity User Experience and Ease of Administration Reporting, Marketing, and CRM Functionality Implementation Plan and Customer Support 40%, Qualifications Qualifications of company and personnel; higher education and multi-venue experience 10%, Accessibility Submission of sufficient accessibility compliance (VPAT) 10%
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Summary
Southwest Minnesota State University requests proposals for a comprehensive, cloud-based ticketing and event management platform supporting university event operations including athletics, student activities, theatre, dance, performing arts, and conferences.
The system must provide centralized ticketing and decentralized control for multiple venues, mobile/digital ticketing, ticket transfers, SSO integration with Azure Active Directory or OpenID, PCI compliance, payment processing, and CRM features. The submission deadline is September 23, 2026, at 2:00 PM CT via the e-procurement system, with questions due by August 19, 2026. The initial contract term is three years with options to renew for up to two additional years, for a maximum total of five years.
EVALUATION CRITERIA
Terms & Conditions Adherence to terms and conditions 10%, Price/Value Price-cost and overall value 30%, Work Plan Functional & Technical Requirements/Scalability & Future Growth Capacity User Experience and Ease of Administration Reporting, Marketing, and CRM Functionality Implementation Plan and Customer Support 40%, Qualifications Qualifications of company and personnel; higher education and multi-venue experience 10%, Accessibility Submission of sufficient accessibility compliance (VPAT) 10%
REQUIRED ATTACHMENTS
6- Affidavit of Non-Collusion
- Affirmative Action declaration page
- Supplier Diversity Form
- Technical/Functional Requirements spreadsheet
- References spreadsheet
- VPAT form
- Submit to
- https://app01.jaggaer.com/apps/Router/ViewSourcingEvent?AuthToken=1%3AAES2%23CExz%2BMEMmVGGVIaV6kHCwwW27nBLz8O9ZHtpe7%2F
- Duration
- 60 months
- Scope location
- Mankato, Minnesota
Questions about this RFP
How do I respond to this RFP from Southwest Minnesota State University?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 23, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://app01.jaggaer.com/apps/Router/ViewSourcingEvent?AuthToken=1%3AAES2%23CExz%2BMEMmVGGVIaV6kHCwwW27nBLz8O9ZHtpe7%2F. For questions, contact Jill Rollings.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Southwest Minnesota State University in MN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jill Rollings at (507) 389-5016. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Terms & Conditions Adherence to terms and conditions 10%, Price/Value Price-cost and overall value 30%, Work Plan Functional & Technical Requirements/Scalability & Future Growth Capacity User Experien..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Southwest Minnesota State University?
All active and historical solicitations from Southwest Minnesota State University are tracked and searchable. As a higher ed agency, Southwest Minnesota State University regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Affidavit of Non-Collusion, Affirmative Action declaration page, Supplier Diversity Form, Technical/Functional Requirements spreadsheet, references spreadsheet, VPAT form. Review the full document from Southwest Minnesota State University for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Mankato, Minnesota. Review the full solicitation for detailed scope requirements.