South Carolina Department of Health and Environmental Control RFP Benefits Administration System
South Carolina Department of Health and Environmental ControlState · Columbia, SC- Posted
- Sep 9, 2019
The 30-second brief
The South Carolina Department of Health and Environmental Control (PEBA) is seeking proposals for a new Benefits Administration System (BAS). The system should provide a unified, one-stop, improved customer experience for members, participants, and employers. Key features include defined benefit and health and welfare plan administration, vendor management, premium billing, employer reporting, and various interfaces. The project involves initial system installation, configuration, implementation, change management, and training. The solution will be cloud-based.
Proof of Concept, Project Work Plan, Requirements Traceability Matrix, Problem Resolution Plan, Software Test Results Document, Functional Test Plan, Periodic Status Reports, Fully-functional solution, IT Operations Manual, Business User Manual, Quick Reference Business User Document, Business Procedure Manual, Backup and Recovery Plan, Capacity Analysis and Evaluation Plan, Security Plan, Training Plan, Turnover Plan, Implementation Plan, Maintenance and Support Services
Award Criteria (Part 5)
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Summary
The South Carolina Department of Health and Environmental Control (PEBA) is seeking proposals for a new Benefits Administration System (BAS).
The system should provide a unified, one-stop, improved customer experience for members, participants, and employers. Key features include defined benefit and health and welfare plan administration, vendor management, premium billing, employer reporting, and various interfaces. The project involves initial system installation, configuration, implementation, change management, and training. The solution will be cloud-based.
EVALUATION CRITERIA
Award Criteria (Part 5)
REQUIRED DELIVERABLES
19- Proof of Concept
- Project Work Plan
- Requirements Traceability Matrix
- Problem Resolution Plan
- Software Test Results Document
- Functional Test Plan
- Periodic Status Reports
- Fully-functional solution
- IT Operations Manual
- Business User Manual
- Quick Reference Business User Document
- Business Procedure Manual
- Backup and Recovery Plan
- Capacity Analysis and Evaluation Plan
- Security Plan
- Training Plan
- Turnover Plan
- Implementation Plan
- Maintenance and Support Services
REQUIRED ATTACHMENTS
6- Attachment 8 Functional Requirements
- Attachment 9 Technical Requirements
- Attachment 10 Project Work Plan
- Attachment 11 Project Resources Plan
- Attachment 12 Project Risk and Mitigation Plan
- Exhibit 2 PEBA Standards and Information Security Policies
REQUIRED STAFFING
14- Scope location
- South Carolina
Questions about this RFP
How do I respond to this RFP from South Carolina Department of Health and Environmental Control?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including South Carolina Department of Health and Environmental Control in SC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Key Personnel, Contractor Personnel, PEBA Business Analysts, IT Staff, PEBA Trainers, Employer Staff, TPA Staff, Business User Staff, User Acceptance Testing Team, Technical IT Team, ORD Staff, Systems Analysts, DBAs, Operations Specialists. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Proof of Concept, Project Work Plan, Requirements Traceability Matrix, Problem Resolution Plan, Software Test Results Document, Functional Test Plan, Periodic Status Reports, Fully-functional solution, IT Operations Manual, Business User Manual, Quick Reference Business User Document, Business Proce. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Award Criteria (Part 5)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from South Carolina Department of Health and Environmental Control?
All active and historical solicitations from South Carolina Department of Health and Environmental Control are tracked and searchable. As a state agency, South Carolina Department of Health and Environmental Control regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment 8 Functional Requirements, Attachment 9 Technical Requirements, Attachment 10 Project Work Plan, Attachment 11 Project Resources Plan, Attachment 12 Project Risk and Mitigation Plan, Exhibi. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from South Carolina Department of Health and Environmental Control for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: South Carolina. Review the full solicitation for detailed scope requirements.